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Can't reach sites

Discussion in 'Networking' started by BeFit0517, Oct 30, 2019.

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  1. BeFit0517

    BeFit0517 Thread Starter

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    I go online with my dell computer, diagnosis shows there is nothing wrong with my Internet connection but when I attempt to access any site I get the message "error occurred. Site took to long to respond." This has been going on for two days now.
     
  2. Couriant

    Couriant Trusted Advisor

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    James
    Go into Command Prompt and type nslookup and press enter. Next type google.com and press enter.

    Please report back the server info and any non-authoriative answer.
     
  3. BeFit0517

    BeFit0517 Thread Starter

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    No results. I recall something I've done in the past when having similar problems but can't recall the steps. I was able to go back to a chosen time BEFORE the problem occurred... say a few weeks...and restore my computer to that date. Does this procedure ring a bell?
     
  4. BeFit0517

    BeFit0517 Thread Starter

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    What I mentioned above...resetting your computer to an earlier date...before the problem occurred, does anyone recall that procedure?
     
  5. Couriant

    Couriant Trusted Advisor

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    System Restore. That is in Control Panel.

    The issue sounds like a networking issue so restoring to an earlier date may not resolve the issue.

    In Command Prompt, type ipconfig /all and press enter. Notate the information shown here for your network connection
     
  6. Couriant

    Couriant Trusted Advisor

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    I need the network information to assist you further.

    Can you please give me some examples of the sites that you are trying to get to?
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    James,

    The last poster "rugged24" was not the original poster so I have split their post off to a thread of their own.
     
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