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Can't recieve email

Discussion in 'Web & Email' started by pterbedgenius, Dec 9, 2001.

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  1. pterbedgenius

    pterbedgenius Thread Starter

    Joined:
    Dec 9, 2001
    Messages:
    10
    I have Outlook Express for an email program. Windows 95. For the past day, I have not been able to recieve my email. I hit the send/recieve button, and then a window pops up asking me for my username and password, which I have already entered. I enter it again, hit OK, and then it the window just pops up again!:confused: I am able to access the internet and I can send mail. Please help me!:(
     
  2. SavvyLady

    SavvyLady

    Joined:
    Oct 14, 2001
    Messages:
    2,218
    Cancel the popup til you do this.......->first ...while in Outlook Express go to tools/accounts click on mail tab then select your username & then click properties.... check your settings there ...server & username as well.
    After you finish... shut down OE then open it again

    Savvy :)
    if you do not know what your pop3 server & SMTP server is...call your isp.
     
  3. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi pterbedgenius,

    Welcome to the board.

    I assume you have doublechecked the settings for your account especially on the Servers tab?

    On a hunch, try this:

    Close Internet Explorer and Outlook Express.
    Go to a MS-DOS prompt, and go to your Windows\System folder.
    Type pstores -install, and hit enter.

    Good luck,
     
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