Can't recieve email

[pterbedgenius]

I have Outlook Express for an email program. Windows 95. For the past day, I have not been able to recieve my email. I hit the send/recieve button, and then a window pops up asking me for my username and password, which I have already entered. I enter it again, hit OK, and then it the window just pops up again! I am able to access the internet and I can send mail. Please help me!

 

[SavvyLady]

Cancel the popup til you do this.......->first ...while in Outlook Express go to tools/accounts click on mail tab then select your username & then click properties.... check your settings there ...server & username as well.
After you finish... shut down OE then open it again

Savvy
if you do not know what your pop3 server & SMTP server is...call your isp.

 

[TonyKlein]

Hi pterbedgenius,

Welcome to the board.

I assume you have doublechecked the settings for your account especially on the Servers tab?

On a hunch, try this:

Close Internet Explorer and Outlook Express.
Go to a MS-DOS prompt, and go to your Windows\System folder.
Type pstores -install, and hit enter.

Good luck,