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Can't reinstall windows, says the disk is locked

Discussion in 'Windows 8' started by Diana1980, Apr 17, 2016.

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  1. Diana1980

    Diana1980 Thread Starter

    Joined:
    Apr 17, 2016
    Messages:
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    I got the blue BIOS screen on my samsung computer and tried to reinstall windows 8.1 with a disc. Now computer says that the disk is locked and that I need to unlock it to continue, but I have no idea how to do it.
    Please help!! I dont know anything about computers and don't have the money to go buy another one.

    Than you very much for your help and time
     
  2. bobs-here

    bobs-here

    Joined:
    Mar 12, 2016
    Messages:
    3,182
    First Name:
    Bob
    try this:
    1. shutdown
    2. unhook HDD
    3. restart
    4. reconnect HDD
    5. restart
    turn off Fast Startup in the future
     
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