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Can't remove Epson Stylus CX 7400 from computer

Discussion in 'All Other Software' started by Dipa, Sep 20, 2009.

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  1. Dipa

    Dipa Thread Starter

    Joined:
    Jun 11, 2007
    Messages:
    7
    My operating system is Vista Home Premium. I have an Epson Stylus CX 7400 all in one printer. I began to have problems with printing. There were large gaps missing in the print out. I tried cleaning,and aligning the print heads. None of it worked. I then tried uninstalling and found that I could not uninstall the printer. I have the Epson cd for the printer but do not see a way to uninstall only to install. I tried uninstalling from Start All programs and each time the dialogs said uninstall sucessful, but each time the Epson printer was still in the list of all programs. I tried uninstalling from control panel and kept going back and forth trying over and over to uninstall with no luck. I went to where the printer is listed in Windows and it read "deleting" in regard to the Epson CX 7400. I finally got rid of it there but still it shows up
    in the Start menu.

    So, I would like to get the Epson CX 7400 off of my computer but don't know how. My experience level is basic computer skills. When I don't know how to do something I need step by step instructions. Unfortunately I have no way to print any instructions you give me. So, I will write them down by hand. I would appreciate any assistance from someone who knows how to remove the printer.
     
  2. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,659
    Dipa:

    If you've successfully uninstalled the EPSON software in the "Programs And Features" list, you can delete the EPSON folder from inside the C:\PROGRAM FILES folder and you can delete the EPSON entries in the Start menu.

    -----------------------------------------------------------------

    Here is the support site for the EPSON Stylus CX7400 All-In-One.

    ------------------------------------------------------------------

    Here are the steps straight from the support site for uninstalling the software.

    1. Turn off the Epson Stylus CX7400 Series.

    2. Disconnect the USB cable from the Epson Stylus CX7400 Series.

    3. Click Start or , and select Programs or All Programs.

    4. Select Epson or Epson Printers, then select Epson Printer Software Uninstall.

    Note: With Windows Vista, click Continue, then go to the next step.

    5. In the next window, select EPSON Stylus CX7400 Series and click OK. Then follow the on-screen instructions.

    6. Open the Windows Control Panel, then click Uninstall a program under Programs (Windows Vista) or double-click Add or Remove Programs (other Windows versions).

    7. Click EPSON Scan in the list of currently installed programs and click Uninstall/Change (Windows Vista) or Change/Remove (Windows XP or 2000).

    Note: With Windows Vista, click Continue, click Next, and continue with step 9.

    8. When the confirmation window appears, click Yes.

    9. Follow the on-screen instructions to uninstall Epson Scan.

    In some cases, a message may appear to prompt you to restart the computer. If so, make sure Yes, I want to restart my computer now is selected and click Finish.

    10. Restart your computer, then see the Start Here sheet to reinstall your software.

    ------------------------------------------------------------------
     
  3. Dipa

    Dipa Thread Starter

    Joined:
    Jun 11, 2007
    Messages:
    7
    Thank you. It is ironic that I was able to get rid of the Epson printer even though I only saw the first part of your answer. I saw the line and thought that was all the instructions. I searched Google to find out what Programs and Features list was and then followed the instructions I found at Brain Dump for removing something from the Programs and Features list. Thanks for your help.

    I am now about to try installing a new HP All in One since the Epson was under warranty and not serviceable. Wish me luck.:)
     
  4. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,659
    Good luck with the HP all-in-one. (y)

    -------------------------------------------------------------

    I have 3 HP all-in-ones - Deskjet F340, Deskjet F4180, Photosmart C4280.

    --------------------------------------------------------------
     
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