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Cant Restore System Image

Discussion in 'Windows 8' started by gunners1886, Aug 31, 2013.

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  1. gunners1886

    gunners1886 Thread Starter

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    Aug 31, 2013
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    I am trying to restore a backup system image to my laptop. I have a system image backup of Windows 8 on an external WD Essentiasl 1TB external Hard Drive.
    I go to advanced tools restore system image and it says "Windows cannot find a system image on this computer. Attach the backup hard disk or insert the final DVD from a backup set and click retry. Alternatively, close this dialog for more options. Retry gives me the same message. Tried starting with drive attached, not attached, same result. Click cancel.
    Next option selected is "Select a system image." No system image listed. Hit refresh, still nothing. Top of screen says "Click Advanced to add a network location or install a driver for a backup device if it does not show up in the list below." I click on the Advanced tab. Option to "Search for a system image on the network" or "Install a driver." I select install a driver. Find the right driver for the WD Essential hard drive and when I click on them I get "The specified location does not contain information about your hardware." Click OK. Can't find how to load these drivers I am being asked for.
    Funny thing is that on the screen where I search for driver I can see the WD Essential Hard Drive connected to the system. I can also see the system image files but when I click on them I get the same error message, "The specified location does not contain information about your hardware."
    Please HELP. This is very frustrating!!!
     
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