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Can't Run Programs After Vista Anti-Spyware?

Discussion in 'Virus & Other Malware Removal' started by ryleekat, May 15, 2011.

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  1. ryleekat

    ryleekat Thread Starter

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    May 15, 2011
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    I'll try to provide as much information as possible, but I'm only sixteen, and I don't know too much about computers. So also, try to use simple, easy-to-understand directions for me, so that way I can understand, sorry! :)
    Okay, so my laptop (A Toshiba Satellite A505. It's Windows Vista, too) recently got infected with Vista Anti-Spyware, even though I have Webroot Security. I think, but am not completely sure, that I got rid of it, but now can no longer run any programs. If I click on iTunes, or Internet Explorer, for example, I get this message:
    "Choose the program you want to open this file:" and all that will come up is Internet Explorer. If I click on Internet Explorer, it will ask me if I want to download it, and if I say yes, it will say it's downloaded until I try to run it, and it's a never-ending cycle. I can't download any programs either.
    I don't have the restoring-CD or whatever it's called, so I can't use that either. It's a complete mess, and I'm not even sure if I'm capable of fixing it myself. .
    Would it be better for me to take it to Best Buy and have Geek Squad look at it? Or is there any way I can fix it myself? Please help. Any advice is appreciated:)
     
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