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Cant save Excel file, file is in use

Discussion in 'Business Applications' started by xcoach, Aug 29, 2011.

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  1. xcoach

    xcoach Thread Starter

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    About a week ago, I started having issues saving excel spreadsheets. If I try to save them, I get the message that file is currently in use, try again later. I can rename the file and save it, but when I open the new file again and try to save that, I get the same message again. No one else is using the files and I have done the following to try and resolve this:
    - deleted my profile on my primary Windows XP SP3 PC
    - went to a Windows 7 PC with the same results.
    - Ran Process Explorer to see which service has the file in use and got the message non-existent process

    This only appears to be happening in Excel 2007, Word and PowerPoint are fine and no other users are reporting this issue. Has anyone else seen this happen?

    Thanks for your help!!
     
  2. Keebellah

    Keebellah Trusted Advisor

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    One question, is it the file itsself or is it the personal.xls?
     
  3. xcoach

    xcoach Thread Starter

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    This is happening in all excel files, Im not sure what you mean by personal.xls
     
  4. Keebellah

    Keebellah Trusted Advisor

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    If you have storeed macro's they are generally stored in Personal.Xls which is a hidden file in the XLSSTART folder.
    Maybe somebody stored a file in Excel's homedir which is also the xlstart which opens too and therefore you get the message.
    In Windows 7 its C:\Users\<Username>\AppData\Roaming\Microsoft\Excel\XLSTART
     
  5. xcoach

    xcoach Thread Starter

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    The spreadsheets that I have are fairly simple with no macros that I have created in them. Since my original post last month, at least 5 other people in my department are experiencing the same issue, some sporadically and others consistently. My gut feeling was this all started happening at the same time (around August 16, 2011), so I was thinking a patch was pushed that caused the problem. I have found a user that is not having the issues and compared patches and all are the same.

    There seems to be a lot of chatter out there about this exact same problem, but no solutions especially from Microsoft.
     
  6. Rockn

    Rockn

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    It may be the Office file validation patch. Go to add/remove programs and see if it is listed there.
     
  7. Keebellah

    Keebellah Trusted Advisor

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    Have de network administrators been 'playing' around with policies, I could be that you are allowed to add and edit but not remove, and if this is the case then it could be that the temporary excel file (hidden file starting with a ~) cannot be deleted and thus exists when you reopen a file. This hidden file is the one that checks if a file is in use or not so if it still exists Excel "thinks" it's in use.
    Take this up with your netwrok administrator, you must also have delet rights in this case
     
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