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Solved Can't see my wi-fi network on pc, but can on other devices.

Discussion in 'Networking' started by lvil, Mar 14, 2020.

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  1. lvil

    lvil Thread Starter

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    Hi guys,

    I recently restarted my 4g modem and when it came back the network wasn't visible on my pc. I've been able to connect to it before but now it's not showing up. I can still connect to the network on my phone, ipad and stuff but not my pc. Right now i'm just using my phone hotspot to connect my pc to the internet. I've tried uninstalling and reinstalling my network driver in device manager but that did nothing. Would appreciate some help :)

    Tech Support Guy System Info Utility version 1.0.0.9
    OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18362, Installed 20190912195532.000000+660
    Processor: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 4
    Total Physical RAM: 16 GB
    Graphics Card: NVIDIA GeForce GTX 1070
    Hard Drives: C: 231 GB (32 GB Free); L: 1862 GB (1299 GB Free);
    Motherboard: MSI Z170M MORTAR (MS-7972), ver 2.0, s/n F916157639
    System: American Megatrends Inc., ver ALASKA - 1072009, s/n Default string
    Antivirus: Avast Antivirus, Enabled and Updated
     
  2. lvil

    lvil Thread Starter

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    I can see other wi-fi networks, just not mine.
     
  3. TerryNet

    TerryNet Moderator

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    What channel is the 4g modem now using? Does your pc's wireless adapter/driver support that channel?
     
  4. lvil

    lvil Thread Starter

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    It's using 2.4ghz atm my pc supports 2.4 and 5.
     
  5. TerryNet

    TerryNet Moderator

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    My guess is that you are using channel 12 or 13 but that your adapter (or driver) does not support more than channels 1 through 11.
     
  6. lvil

    lvil Thread Starter

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    I don't think i understand what channels are. How can I check/change this?
     
  7. TerryNet

    TerryNet Moderator

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    Channel numbers are shorthand for specifying the frequency ranges used by Wi-Fi networks. With Windows I use the Xirrus Wi-Fi Inspector (see attached). An easier to get utility is inSSIDer wireless tool. On Android devices there is a Wi-Fi Analyzer that I've used.

    Your router will have a Channel (or Frequency) setting. My guess is that you have yours set to Auto (automatic).

    Capture.JPG
     
  8. lvil

    lvil Thread Starter

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    That was it thanks for your help <3
     
  9. TerryNet

    TerryNet Moderator

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    You're welcome. :)
     
  10. Couriant

    Couriant Trusted Advisor Spam Fighter

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    does it show connected, no internet or doesn't show at all?

    Try restarting the computer?
     
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