Can't see programs or files

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Old_Tech

Thread Starter
Joined
Oct 8, 2011
Messages
8
I recently remove some viruses from my mothers computer. But know you can not see any of the programs anywhere. Not in the "all programs" in the star menu the file folder is ther but when you open it to run a program it is empty. For example Microsoftworks is <empty> in the "all programs" in windows explorer the file folder <empty>, but I can run any of the programs if I open an existing file such as a
Word Document, and i can create new doc from there. But I can't find the program to run it. And now I cant Download the TSG SysInfo program.
Has anyone seen this before?
What am i missing?

This is the last hijackthis file i coud run and the DDS

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:58:27 PM, on 11/30/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\mary\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9MT0FCYJ\HijackThis.exe
C:\Users\mary\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\12DH3JDE\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80291&lng=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80291
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80291&lng=en
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80291
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: JobsRadar Toolbar - {8e587275-c3e8-41d6-acb4-81acb2823496} - C:\Program Files\jobsbar\percipiotoolbartemplateX.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: (no name) - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O3 - Toolbar: JobsRadar Toolbar - {8e587275-c3e8-41d6-acb4-81acb2823496} - C:\Program Files\jobsbar\percipiotoolbartemplateX.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files\Cozi Express\CoziProtocolHandler.dll
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O18 - Protocol: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Winferno Subscription Service - Capital Intellect Inc - C:\Program Files\Common Files\Winferno\WSS\WSS.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 8248 bytes
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume3
Install Date: 1/28/2009 3:40:21 PM
System Uptime: 11/30/2011 9:05:55 AM (4 hours ago)
.
Motherboard: Dell Inc. | | 0RY007
Processor: Intel(R) Celeron(R) CPU 450 @ 2.20GHz | Socket 775 | 2194/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 218 GiB total, 148.538 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 10.137 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP867: 11/20/2011 2:20:44 AM - Windows Update
RP868: 11/21/2011 12:00:03 AM - Scheduled Checkpoint
RP869: 11/21/2011 2:29:13 AM - Windows Update
RP870: 11/22/2011 12:00:03 AM - Scheduled Checkpoint
RP871: 11/22/2011 2:30:54 AM - Windows Update
RP872: 11/23/2011 12:00:03 AM - Scheduled Checkpoint
RP873: 11/23/2011 3:16:38 AM - Windows Update
RP874: 11/24/2011 12:00:03 AM - Scheduled Checkpoint
RP875: 11/24/2011 3:32:00 AM - Windows Update
RP876: 11/24/2011 1:14:01 PM - Windows Update
RP877: 11/25/2011 2:02:53 PM - Windows Update
RP878: 11/26/2011 11:33:11 AM - Scheduled Checkpoint
RP879: 11/26/2011 2:54:53 PM - Windows Update
RP880: 11/26/2011 11:36:20 PM - Windows Modules Installer
RP881: 11/27/2011 10:06:34 PM - Windows Update
RP882: 11/28/2011 10:35:54 PM - Windows Update
RP883: 11/29/2011 4:04:46 PM - Scheduled Checkpoint
RP884: 11/29/2011 9:12:11 PM - Windows Update
RP885: 11/30/2011 9:36:51 AM - Scheduled Checkpoint
RP886: 11/30/2011 11:57:47 AM - Windows Update
.
==== Installed Programs ======================
.
20,000 Leagues Under the Sea
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.4.6
Age Of Oracles: Tara`s Journey
Amelie's Cafe: Summer Time
Animal Agents
Ankh - The Lost Treasures
Anti-phishing Domain Advisor
Big Fish Games Toolbar Installer
Big Fish Games: Game Manager
Bing Bar
Blood and Ruby
Browser Address Error Redirector
Butterfly Escape
Cathy's Caribbean Club
CCleaner
Clip Art Collection
Compatibility Pack for the 2007 Office system
Conexant D850 PCI V.92 Modem
Convergys Health Checker
Cooking Dash 3: Thrills and Spills Collector's Edition
Coupon Printer for Windows
Cozi
Detective Stories: Hollywood
Digital Line Detect
Dream Day First Home
Elizabeth Find M.D.: Diagnosis Mystery, Season 2
Escape Rosecliff Island
Fantastic Farm
Farm Craft 2
First Class Flurry
Forgotten Riddles: The Moonlight Sonatas
Free Ride Games Player
Google Chrome
Google Desktop
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
Great Secrets: Da Vinci
Greeting Card Factory
Grim Facade: Mystery of Venice Collector’s Edition
Hidden Expedition: Amazon ™
Hidden Expedition: Everest ™
Hidden Magic
Hobby Farm
Hotel Dash 2: Lost Luxuries
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Immortal Lovers
Inbox Toolbar
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections 12.1.11.0
Jade Rousseau - The Fall of Sant' Antonio
Java(TM) 6 Update 7
Jessica's BowWow Bistro
JobsRadar Toolbar
Junk Mail filter update
Liong: The Lost Amulets
Magic Match Adventures
Mahjong Memoirs
Mahjongg Dimensions Deluxe
Malwarebytes' Anti-Malware version 1.51.2.1300
McAfee Security Scan Plus
McAfee SiteAdvisor
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Modem Diagnostic Tool
MSVCRT
My Farm Life
Mystery Case Files: Return to Ravenhearst ™
Mystery P.I. - The Lottery Ticket
Nanny Mania
NetWaiting
OGA Notifier 2.0.0048.0
PowerDVD
Realtek High Definition Audio Driver
Redrum ™
Rescue Team
Robin Hood
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Shadow Wolf Mysteries: Curse of the Full Moon Collector's Edition
Silent Evil: Kate's Rescue
Silent Scream: The Dancer
Slingo Mystery 2: The Golden Escape
Slot Quest: Under the Sea
Snackjack
Spelling Dictionaries Support For Adobe Reader 9
SUPERAntiSpyware
The Hidden Continent
The Serpent of Isis: Your Journey Continues
The Weather Channel Desktop 6
Timeless: The Forgotten Town
Travelogue 360 : Paris
Tri-Peaks Solitaire To Go
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Venice Mystery
Virtual Farm 2
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
World's Greatest Places Mahjong
Yahoo! Software Update
Yahoo! Toolbar
Yard Sale Hidden Treasures: Lucky Junction
Yard Sale Junkie
Youda Farmer 3: Seasons
.
==== Event Viewer Messages From Past Week ========
.
11/30/2011 9:07:29 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
11/29/2011 9:20:14 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
11/29/2011 9:13:02 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer BARBARA-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{89481913-3430-43BF-A8BC-432C11E. The master browser is stopping or an election is being forced.
11/29/2011 9:09:29 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package KB972145 (Update) into Resolved(Resolved) state
11/29/2011 7:35:33 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC MpFilter NetBIOS netbt nsiproxy PSched RasAcd rdbss SASDIFSV SASKUTIL Smb spldr tdx Wanarpv6
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
11/29/2011 7:35:14 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/29/2011 7:35:13 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/29/2011 7:34:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
11/29/2011 7:34:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
11/29/2011 7:34:39 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/29/2011 7:34:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/29/2011 7:17:08 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {A47979D2-C419-11D9-A5B4-001185AD2B89} to the user mary-PC\mary SID (S-1-5-21-1975859599-2637259660-3063526458-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
11/29/2011 10:12:23 PM, Error: cdrom [11] - The driver detected a controller error on \Device\CdRom0.
11/28/2011 4:45:55 PM, Error: netbt [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.2.6. The computer with the IP address 192.168.2.2 did not allow the name to be claimed by this computer.
11/26/2011 11:44:30 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
11/26/2011 1:42:39 PM, Error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
.
==== End Of File ========================
 

Old_Tech

Thread Starter
Joined
Oct 8, 2011
Messages
8
I'm sorry if I posted this in the wrong forum. Thank you for re directing it to the correct one.
 

Old_Tech

Thread Starter
Joined
Oct 8, 2011
Messages
8
New symptom, it appears that what ever infect her computer has striped the amdimastration privilages. I can't change any of the security settings. I can't turn off any of the Virus scan ie Microsoft essentials or the firewall. but the user account still shows that her log on has administrative privliages.
 
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