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Can't see programs or files

Discussion in 'Virus & Other Malware Removal' started by Old_Tech, Dec 3, 2011.

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  1. Old_Tech

    Old_Tech Thread Starter

    Joined:
    Oct 8, 2011
    Messages:
    8
    I recently remove some viruses from my mothers computer. But know you can not see any of the programs anywhere. Not in the "all programs" in the star menu the file folder is ther but when you open it to run a program it is empty. For example Microsoftworks is <empty> in the "all programs" in windows explorer the file folder <empty>, but I can run any of the programs if I open an existing file such as a
    Word Document, and i can create new doc from there. But I can't find the program to run it. And now I cant Download the TSG SysInfo program.
    Has anyone seen this before?
    What am i missing?

    This is the last hijackthis file i coud run and the DDS

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 12:58:27 PM, on 11/30/2011
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Users\mary\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9MT0FCYJ\HijackThis.exe
    C:\Users\mary\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\12DH3JDE\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie9
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80291&lng=en
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80291
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80291&lng=en
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80291
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: JobsRadar Toolbar - {8e587275-c3e8-41d6-acb4-81acb2823496} - C:\Program Files\jobsbar\percipiotoolbartemplateX.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O2 - BHO: Inbox Toolbar - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    O3 - Toolbar: (no name) - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - (no file)
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll
    O3 - Toolbar: JobsRadar Toolbar - {8e587275-c3e8-41d6-acb4-81acb2823496} - C:\Program Files\jobsbar\percipiotoolbartemplateX.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-18\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Exetender] "C:\Program Files\Free Ride Games\GPlayer.exe /runonstartup" (User 'Default user')
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files\Cozi Express\CoziProtocolHandler.dll
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O18 - Protocol: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~1\INBOXT~1\Inbox.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
    O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Winferno Subscription Service - Capital Intellect Inc - C:\Program Files\Common Files\Winferno\WSS\WSS.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
    --
    End of file - 8248 bytes
    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft® Windows Vista™ Home Basic
    Boot Device: \Device\HarddiskVolume3
    Install Date: 1/28/2009 3:40:21 PM
    System Uptime: 11/30/2011 9:05:55 AM (4 hours ago)
    .
    Motherboard: Dell Inc. | | 0RY007
    Processor: Intel(R) Celeron(R) CPU 450 @ 2.20GHz | Socket 775 | 2194/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 218 GiB total, 148.538 GiB free.
    D: is FIXED (NTFS) - 15 GiB total, 10.137 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP867: 11/20/2011 2:20:44 AM - Windows Update
    RP868: 11/21/2011 12:00:03 AM - Scheduled Checkpoint
    RP869: 11/21/2011 2:29:13 AM - Windows Update
    RP870: 11/22/2011 12:00:03 AM - Scheduled Checkpoint
    RP871: 11/22/2011 2:30:54 AM - Windows Update
    RP872: 11/23/2011 12:00:03 AM - Scheduled Checkpoint
    RP873: 11/23/2011 3:16:38 AM - Windows Update
    RP874: 11/24/2011 12:00:03 AM - Scheduled Checkpoint
    RP875: 11/24/2011 3:32:00 AM - Windows Update
    RP876: 11/24/2011 1:14:01 PM - Windows Update
    RP877: 11/25/2011 2:02:53 PM - Windows Update
    RP878: 11/26/2011 11:33:11 AM - Scheduled Checkpoint
    RP879: 11/26/2011 2:54:53 PM - Windows Update
    RP880: 11/26/2011 11:36:20 PM - Windows Modules Installer
    RP881: 11/27/2011 10:06:34 PM - Windows Update
    RP882: 11/28/2011 10:35:54 PM - Windows Update
    RP883: 11/29/2011 4:04:46 PM - Scheduled Checkpoint
    RP884: 11/29/2011 9:12:11 PM - Windows Update
    RP885: 11/30/2011 9:36:51 AM - Scheduled Checkpoint
    RP886: 11/30/2011 11:57:47 AM - Windows Update
    .
    ==== Installed Programs ======================
    .
    20,000 Leagues Under the Sea
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader 9.4.6
    Age Of Oracles: Tara`s Journey
    Amelie's Cafe: Summer Time
    Animal Agents
    Ankh - The Lost Treasures
    Anti-phishing Domain Advisor
    Big Fish Games Toolbar Installer
    Big Fish Games: Game Manager
    Bing Bar
    Blood and Ruby
    Browser Address Error Redirector
    Butterfly Escape
    Cathy's Caribbean Club
    CCleaner
    Clip Art Collection
    Compatibility Pack for the 2007 Office system
    Conexant D850 PCI V.92 Modem
    Convergys Health Checker
    Cooking Dash 3: Thrills and Spills Collector's Edition
    Coupon Printer for Windows
    Cozi
    Detective Stories: Hollywood
    Digital Line Detect
    Dream Day First Home
    Elizabeth Find M.D.: Diagnosis Mystery, Season 2
    Escape Rosecliff Island
    Fantastic Farm
    Farm Craft 2
    First Class Flurry
    Forgotten Riddles: The Moonlight Sonatas
    Free Ride Games Player
    Google Chrome
    Google Desktop
    Google Toolbar for Internet Explorer
    Google Update Helper
    GoToAssist 8.0.0.514
    Great Secrets: Da Vinci
    Greeting Card Factory
    Grim Facade: Mystery of Venice Collector’s Edition
    Hidden Expedition: Amazon ™
    Hidden Expedition: Everest ™
    Hidden Magic
    Hobby Farm
    Hotel Dash 2: Lost Luxuries
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Immortal Lovers
    Inbox Toolbar
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) PRO Network Connections 12.1.11.0
    Jade Rousseau - The Fall of Sant' Antonio
    Java(TM) 6 Update 7
    Jessica's BowWow Bistro
    JobsRadar Toolbar
    Junk Mail filter update
    Liong: The Lost Amulets
    Magic Match Adventures
    Mahjong Memoirs
    Mahjongg Dimensions Deluxe
    Malwarebytes' Anti-Malware version 1.51.2.1300
    McAfee Security Scan Plus
    McAfee SiteAdvisor
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Works
    Modem Diagnostic Tool
    MSVCRT
    My Farm Life
    Mystery Case Files: Return to Ravenhearst ™
    Mystery P.I. - The Lottery Ticket
    Nanny Mania
    NetWaiting
    OGA Notifier 2.0.0048.0
    PowerDVD
    Realtek High Definition Audio Driver
    Redrum ™
    Rescue Team
    Robin Hood
    Roxio Creator Audio
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Express Labeler 3
    Roxio Update Manager
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Shadow Wolf Mysteries: Curse of the Full Moon Collector's Edition
    Silent Evil: Kate's Rescue
    Silent Scream: The Dancer
    Slingo Mystery 2: The Golden Escape
    Slot Quest: Under the Sea
    Snackjack
    Spelling Dictionaries Support For Adobe Reader 9
    SUPERAntiSpyware
    The Hidden Continent
    The Serpent of Isis: Your Journey Continues
    The Weather Channel Desktop 6
    Timeless: The Forgotten Town
    Travelogue 360 : Paris
    Tri-Peaks Solitaire To Go
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Venice Mystery
    Virtual Farm 2
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    World's Greatest Places Mahjong
    Yahoo! Software Update
    Yahoo! Toolbar
    Yard Sale Hidden Treasures: Lucky Junction
    Yard Sale Junkie
    Youda Farmer 3: Seasons
    .
    ==== Event Viewer Messages From Past Week ========
    .
    11/30/2011 9:07:29 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    11/29/2011 9:20:14 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    11/29/2011 9:13:02 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer BARBARA-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{89481913-3430-43BF-A8BC-432C11E. The master browser is stopping or an election is being forced.
    11/29/2011 9:09:29 PM, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package KB972145 (Update) into Resolved(Resolved) state
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC MpFilter NetBIOS netbt nsiproxy PSched RasAcd rdbss SASDIFSV SASKUTIL Smb spldr tdx Wanarpv6
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    11/29/2011 7:35:33 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
    11/29/2011 7:35:14 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    11/29/2011 7:35:13 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    11/29/2011 7:34:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
    11/29/2011 7:34:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
    11/29/2011 7:34:39 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    11/29/2011 7:34:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    11/29/2011 7:17:08 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {A47979D2-C419-11D9-A5B4-001185AD2B89} to the user mary-PC\mary SID (S-1-5-21-1975859599-2637259660-3063526458-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    11/29/2011 10:12:23 PM, Error: cdrom [11] - The driver detected a controller error on \Device\CdRom0.
    11/28/2011 4:45:55 PM, Error: netbt [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.2.6. The computer with the IP address 192.168.2.2 did not allow the name to be claimed by this computer.
    11/26/2011 11:44:30 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
    11/26/2011 1:42:39 PM, Error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    .
    ==== End Of File ========================
     
  2. etaf

    etaf Moderator

    Joined:
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    Wayne
  3. Old_Tech

    Old_Tech Thread Starter

    Joined:
    Oct 8, 2011
    Messages:
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    I'm sorry if I posted this in the wrong forum. Thank you for re directing it to the correct one.
     
  4. Old_Tech

    Old_Tech Thread Starter

    Joined:
    Oct 8, 2011
    Messages:
    8
    New symptom, it appears that what ever infect her computer has striped the amdimastration privilages. I can't change any of the security settings. I can't turn off any of the Virus scan ie Microsoft essentials or the firewall. but the user account still shows that her log on has administrative privliages.
     
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