1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Can't see Removable Disks or Thumb Drive

Discussion in 'Hardware' started by MPeg3, Jan 15, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. MPeg3

    MPeg3 Thread Starter

    Joined:
    Sep 13, 2004
    Messages:
    684
    My computer won't recognize my thumb drive or camera cards.

    When I open Device Manager, I have something called 'Other devices' with a yellow ? I'm not sure if this has anything to do with my problem, but wanted to let you know in case it might be relevant.

    Lower in my Device Manager, I find 'Storage volumes' with 6 'Generic volumes' under it, all with yellow ! on them. When I plug my thumb drive into the front USB port, the 2nd of the 6 has the yellow ! removed and double clicking on the item brings up a window saying "This device is working properly" However, I dont' find my thumb drive in MyComputer. If I plug a USB card reader into the same USB port, the 3rd Generic volume loses its yellow!. but again it doesn't show up in MyComputer and won't open. When I plug the camera card into the card reader slot on the front of the computer, it also doesn't show up.

    Both of these devices show up in MyComputer on another computer.

    What I have tried:

    Uninstalling all of them and rebooting, but they just came back with the yellow ! on them.

    Installing them from my Recovery CD but no driver was found.

    Letting it go online to search

    Using a driver backup CD I had created with DriverMax

    I'm not even sure it is a driver problem.

    Any suggestions would be much appreciated.
     
  2. MPeg3

    MPeg3 Thread Starter

    Joined:
    Sep 13, 2004
    Messages:
    684
    More info: When I plug my thumb drive in, it gives a bebop sound that tells me something has been plugged in. The little light on the thumb drive lights up, but doesn't show up anywhere so I can get access to it. The same is true of my external hard drive which is plugged into a USB port in the back of my computer.
     
  3. nate8282

    nate8282

    Joined:
    Sep 5, 2006
    Messages:
    93
    click on start right click on my computer select manage, then storage and disk management. Does it show the flash drive in there?
     
  4. MPeg3

    MPeg3 Thread Starter

    Joined:
    Sep 13, 2004
    Messages:
    684
    It shows the following:

    pqi IntelligentStick USB Device

    When I double click on that, I get a window that shows the Location Media Pool: as Unrecognized/Removable media

    Now I also see that through "Disk Managment", I can open both the thumb drive and the external HDD. How can they show up here, but not show in MyComputer?:confused:
     
  5. nate8282

    nate8282

    Joined:
    Sep 5, 2006
    Messages:
    93
    you probably having one of 2 problems 1 for some reason your computer can't read the thumb drive, do you have an older version of windows or is it XP or Vista? The other could be that whatever drive letter your computer has assigned the thumb drive is already in use try right clicking on the thumb drive and change the drive letter to something that you don't use like Z:. If that doesn't work what version of windows do you have and have you used your usb ports for anything else, they themselves may also need a driver.
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/790772