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Can't share files or printer

Discussion in 'Networking' started by tgs1128, Jan 3, 2013.

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  1. tgs1128

    tgs1128 Thread Starter

    Jan 3, 2013
    We've got two computers in the Homegroup on our network -- call them computers A and B. Computer A (info below) is running Windows 7 Professional, Computer B is running Windows 7 Home Premium. Computer A has an ethernet cable to the router, Computer B is connecting via WiFi.

    The problem is: Computer A can access files and the printer on Computer B, but Computer B cannot access Computer A. When I'm on B and attempt to add A's printer, I get a message that:

    "file and print sharing device A is online but isn't responding to connection attempts"

    In the HomeGroup window on A, all sharing options (pictures, documents, music, printers, videos) are checked.

    What's my next step?

    Thanks to all in advance!

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T5870 @ 2.00GHz, Intel64 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 3932 Mb
    Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1838 Mb
    Hard Drives: C: Total - 294042 MB, Free - 20454 MB; F: Total - 953865 MB, Free - 855514 MB; Q: Total - 9999 MB, Free - 2609 MB;
    Motherboard: LENOVO, 28427PU
    Antivirus: Avira Desktop, Updated and Enabled
  2. huggie54


    Feb 17, 2008
    hiy,how is the printer connected,wi-fi or cable to pc,workgoup name-same,file printer sharing chequed on both pc's,network discovery-on,password protection sharing-off.
  3. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Also ...

    What firewall or security suite is, or ever was, on Computer A?

    If your router has the "wireless isolation" feature is it turned off (it should be off for your desired access)?
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