can't shut down laptop vis start>shutdown

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toontech

Thread Starter
Joined
Apr 20, 2010
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22
hi, i can't seem to shut down a laptop running win xp sp3. go to start shutdown and all it does is restarts.
it's a hp 8930p laptop.

does anyone know what it could be?
 

toontech

Thread Starter
Joined
Apr 20, 2010
Messages
22
i've done this without success:
Disabling the “restart on system failure” feature
Right-click on My Computer, click Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” uncheck the box in front of “Automatically restart.”
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,135
What did you do to your laptop prior to having that problem?

What's the product number(P/N) and/or model number(M/N) that's on the HP sticker?

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toontech

Thread Starter
Joined
Apr 20, 2010
Messages
22
nothing done to the laptop prior to the problem occuring. it's always been like that.

i'll provide the model and pn tomorrow when i have access to it.
 
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