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Can't sign in!!

Discussion in 'Networking' started by Bethanywal, Jan 27, 2011.

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  1. Bethanywal

    Bethanywal Thread Starter

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    My computer won't let me sign in to many things all of a sudden (facebook,online banking etc). I use Firefox, could someone please tell me what to do? x
     
  2. Abriam26

    Abriam26

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    Jan 25, 2011
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    Use another browser, like Internet Explorer, try it there.
     
  3. Ent

    Ent Trusted Advisor

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    Josiah
    I agree Abriam that another browser can be useful and would agree that it's a good first thing to check to make sure it is nothing to do with your actual computer. However I'm guessing that Bethanywal wants to use Firefox in the end.

    The first thing that you should check is your cookies. Go to Tools and to options. Under Privacy, make sure that your machine is set up to accept cookies.
    I would also click Tools, and clear recent History. Make sure that the cache, logins and the cookies are set to be cleared, and click clear now. That way anything that was corrupted should be wiped clean.
     
  4. Abriam26

    Abriam26

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    Open Mozilla Firefox.
    Go to Extra -> Options (top of screen)
    Then tab Security.
    Look at Passwords.
    And then saved Passwords.
    Delete all.
    And try to login again
     
  5. Ent

    Ent Trusted Advisor

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    First Name:
    Josiah
    But before you do that, it's a good idea to check that you know what the passwords are!
    Extra ->Options -> Security -> Passwords -> Saved Passwords -> Click Show passwords.
    Temporarily write down the ones that you are unfamiliar with or put them in notepad window. Destroy the paper appropriately once you're done with it.
     
  6. Bethanywal

    Bethanywal Thread Starter

    Joined:
    Jan 27, 2011
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    Thanks so much both of you! I deleted all my passwords (after making sure i knew them :) ) and i can now sign into everything. Thanks lots!! xxx
     
  7. Abriam26

    Abriam26

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    Please mark as Solved.
     
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