Well, I wonder if those virus software's recommended here , Malware and superantispyware and avast and windows really do any good. For years I have been an AOL paying member until Time Warner merged with them and from then on, a non -paying member, cause TW and Aol allowed it. Reason i am mentioning this is because I cannot get any type of response from AOL in my latest problem with their browser. For the past 2 or 3 days I am not able to get beyond the welcome screen. If i click on any of its tabs, aol does not respond. I can't open mails and etc. I noticed that the welcome screen is not up to its standard, most inset screens were blank, hardly any images as the welcome screen is noted for. By tweaking the internet, I was told that a virus has infected my browser. So i scanned and defragged my entire C drive to no avail...that is why I mentioned the validity of these virus programs. So i thought by reinstalling AOL as an existing member, it might get rid of the problem...but that has not helped either.