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Can't signon to MSN anymore nor Hotmail

Discussion in 'Windows XP' started by Mysons, Jul 17, 2004.

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  1. Mysons

    Mysons Thread Starter

    Joined:
    May 16, 2003
    Messages:
    9
    Hi !! I haven't been here in a while but after reading many post, I can see why people keep coming back. Great people ! great help !! thnaks to all !!


    My little issue i have is with a friend of mine. I can remember having the same problem with my computer.

    His O/S is Windows XP Home Edition - HP Pavillion P4 1.5ghz 1500mhz - 256 mb

    I ran Spybot , Ad-Aware and trend to remove any trojan or virus.


    Fond her my hijackthis log , in hope someone can help me with it and clean it up.

    The problem he is having is with MSN and some sites.
    I can see to connect to hotmail and can't signon to MSN Messenger.
    Keeps stating that my password or account doesn't exist. This is an account I use on my laptop and it works great. It seems to me that the IE has revoked MSN or disabled it somehow. How can I get it to worl winout re-installing O/S/


    Here's the log for hijackthis:
    Logfile of HijackThis v1.98.0
    Scan saved at 5:03:09 PM, on 7/17/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
    C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
    C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
    C:\PROGRA~1\McAfee\MCAFEE~3\CPD.EXE
    C:\PROGRA~1\McAfee\MCAFEE~3\CPD.EXE
    C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\Desktop\Matt's File\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.ca/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us3.hpwis.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Core Library - {6CDF3C49-20E6-48d7-811B-9F5DD17F1D90} - C:\WINDOWS\System32\sfg04ec.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [WeatherOnTray] C:\Program Files\Hotbar\bin\4.4.6.0\WeatherOnTray.exe
    O4 - HKLM\..\Run: [VirusScanMSC] "C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe" /EMBEDDING
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

    :) thanks!!
     
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