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Can't start computer even in safe mode, etc.

Discussion in 'Virus & Other Malware Removal' started by gapeach13rn, Nov 9, 2011.

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  1. gapeach13rn

    gapeach13rn Thread Starter

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    Nov 9, 2011
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    I have a desktop that runs Windows XP. I'll try to make this quick and simple: I had Kapersky security software on my computer, but then did not want to renew it. So, I deleted it/removed from programs. Right after that, I couldn't open certain web pages. Kept saying I was working thru IE with "no add ons." Well, I never selected no add ons, and couldn't figure out how to put operate windows with ad ons enabled, even though every thing said I had all my ad ons enabled. I couldn't open certain pages. And also, my printer wouldn't work anymore when I tried to print something from my computer. Everything worked fine until I removed Kapersky. So, I did some research and downloaded an antivirus program (thinking I had a virus) called Emismo (?) and did the scan. Scan revealed I had 2 trojans and a lot of other errors, etc. I quarantined the errors, and as soon as I did, the computer went into shut down/restart mode, but it wouldn't go anywhere except the "Windows XP" home screen. It's like it keeps trying to start up, but can't complete the task. I tried to manually shut the computer down and restart in safe mode, and even that didn't work. I even ran the same antivirus program on my lap top (Emismo) and had no trouble. And also, when I had Kapersky on my laptop, the same thing happened when I removed Kapersky from my laptop months ago, but someway, somehow, I was able to start internet explorer again with ad ons. I am probably going to have to take it in to an expert, but wondering if anyone had any advice.
     
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