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Can't stay connected to wifi

Discussion in 'Networking' started by Cravatt, Mar 27, 2014.

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  1. Cravatt

    Cravatt Thread Starter

    Joined:
    Mar 27, 2014
    Messages:
    1
    I have a Dell Inspiron laptop with OS Windows 7, wireless router.
    It recently started losing internet connection , few seconds on, then off for 30 seconds or more. Rebooting router did not help.
    I restored laptop to a prior date and it seems ok now. Any thoughts if this happens again? Thanks
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,952
    First Name:
    Wayne
    theres quite a lot of things that may have caused the issue , and so its difficult to give a guide here.

    it may have been a windows update that caused an issue and the restore has resolved and it will work fine from now on.

    if it happens again , then the first think to do , would be to start a new post and detail as much information as possible

    make and model of the PC
    windows version
    are other pcs able to connect to the wireless
    and then an ipconfig /all
    ------------------------------------------------------------------------
    ipconfig /all

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
    Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the infomation above those entries

    For Windows 8
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
    http://www.bleepingcomputer.com/tutorials/open-an-elevated-command-prompt-in-windows-8/
    Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​

    For windows version, XP, Vista, W7
    Hold the Windows key and press R

    Now type CMD

    Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):​

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------
     
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