1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Can't "switch user" to administrators desktop--Please Help!

Discussion in 'Windows XP' started by cngaviation, Dec 9, 2007.

Thread Status:
Not open for further replies.
  1. cngaviation

    cngaviation Thread Starter

    Joined:
    Dec 9, 2007
    Messages:
    2
    Here's the scenario:
    We have 4 users on a home pc--1 admin, 3 limited users.
    Administrator logs off. Limited user logs on. Limited user logs off. Administrator attempts to log on but screen goes black and appears to loose signal. Monitor displays loss of signal. Eventually a single limited users icon will appear on a blue screen and the system is locked. Must do a hard restart to reset. Also, Task Manager appears to not function. Ctrl Alt Del does nothing except put icon in task bar. Have checked to make sure it isn't disabled. Have run Nortons, AdAware, Spybot. All systems appear clean. All systems are updated. I have searched but cannot find any help on this.
    Any suggestions would be greatly apprreciated.

    PS...I just discovered i cannot shut down from the start menu...have to use hard shutdown.
     
  2. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
    22,468
    "Administrator attempts to log on but screen goes black and appears to loose signal."

    Might try booting to safe mode, log on as Administrator, and set your screen resolution again.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/660529

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice