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Can't Uninstall AVG Free

Discussion in 'General Security' started by Lijahscribe, Oct 23, 2010.

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  1. Lijahscribe

    Lijahscribe Thread Starter

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    AVG Free doesn't work consistently. One day it's fine, the next day it says I have no active components. I've tried uninstalling it using Control Panel and the AVG Uninstall from the Start Menu, but it refuses to uninstall. Is there some other way to get rid of it? If not, can someone tell me why it might not be working properly?
     
  2. etaf

    etaf Wayne Moderator

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  3. Lijahscribe

    Lijahscribe Thread Starter

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    Thank you for the links. Unfortunately, while the program did begin, it stopped working before it could complete the removal of AVG. I tried it three or four times, always with the same result. I'm afraid I'm going to be stuck with a non-working program forever. I'd like to install another anti-virus program, but until AVG is removed, I can't proceed. Any other suggestions?
     
  4. etaf

    etaf Wayne Moderator

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    did you try in safe mode - keep tapping F8 as the PC starts should see a menu - choose safemode
     
  5. Lijahscribe

    Lijahscribe Thread Starter

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    Unfortunately, even trying it in Safe Mode didn't work, but I do appreciate your trying to help. Thanks again.
     
  6. etaf

    etaf Wayne Moderator

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  7. Lijahscribe

    Lijahscribe Thread Starter

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    I'll definitely give that a try. Eventually, something has to work, right? :)
     
  8. torkymax

    torkymax

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    Content removed.
     
  9. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    torkymax,

    The content of your post has been removed. Please don't recommend registry cleaners and do not refer people to file-sharing sites for downloads. Any legitimate program can be downloaded from the author's site or another authorized mirror site.
     
  10. torkymax

    torkymax

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    ok,anyway thnx
    Greetings to you
     
  11. Gemini43

    Gemini43

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    I decided to uninstall AVG free today, as I was sick of the huge bloat of it! Full of unnecessary third party programs, extra toolbars and silly bits and pieces I didn't need - just replicating other programs I had! It was really slowing down my PC! I am now using Microsoft Security Essentials instead. A much smaller footprint to say the least! Easy to use and updates automatically. What a difference!
    However, with regard to uninstalling AVG - if you go into the advanced settings in AVG you will find an option (quite near the bottom) where you can temporarily disable it for a maximum of 15 minutes. You should then find it easy to uninstall - but I use Revo Uninstaller as you can then get rid of (most of) all the extra files and other junk accumulated using the thorough uninstall (the bottom option) Even then, I found that my Reg Seeker program found one hell of a lot more AVG-related junk afterwards as well!
    This should work for you, but if not, I have another, very highly detailed remedy, so do let me know.
    Good luck.
     
  12. Lijahscribe

    Lijahscribe Thread Starter

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    Thanks for the head's up about the Revo Uninstaller. It worked on almost everything. I still have on my computer the AVG Update Manager, which doesn't show up as a choice of programs to remove. I was able to disable it, though, and installed Microsoft Security Essentials as you suggested.

    I have to wonder if the problem is my operating system. I have a laptop and a netbook, and while the previous version of AVG Free worked fine on the laptop (running Windows 7), AVG Free 2011 kept crapping out on me, saying I had no active components. The strange part is, AVG Free 2011 seems to be working perfectly on the netbook (running Windows XP). I'm debating whether to uninstall AVG from the netbook as well, but since for the moment it's operating properly, I may just wait and see. ETA: I spoke too soon. When I booted up my netbook, AVG 2011 showed all components active, but half an hour later, I got that same message that no components were active. Luckily, deleting AVG from my netbook was not the problem it was deleting it from my laptop. My netbook now also has Microsoft Security Essentials installed
    .
    Thank you for all the help. It's much appreciated.
     
  13. Gemini43

    Gemini43

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    Why can't you just delete the AVG Update Manager?
    Anyway, I didn't have any problem with the way AVG actually worked in the main, it was just all the sheer unnecessary bulk of it was slowing down my computer! I think the later versions of this sort of program are now designed for much more powerful computers! I am running Windows XP Home on an Intel Pentium 4, 3.00 GHz, with 1.00 GB of RAM. More than enough five years ago when I bought it and programs like AVG were written a lot more tightly then; they did their basic thing. Goodness knows why they have become so bulky since!
    (I was interested in what you said about AVG 2011 giving you messages about having no components though. That happened to me once. I thought it may have been because unknown to me, it was updating and I was doing quite a few things at the same time. Of course the PC crashed and everything froze. I couldn't close down and so was forced to just pull the plug! When I bootedup again, there was the little Microsoft shield saying my PC was unprotected. When I opened the AVG Interface, it said there were no components. I updated immediately and they all came back. That's what I thought had caused it. Any ideas?) :confused:
     
  14. Lijahscribe

    Lijahscribe Thread Starter

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    I can't delete the AVG Update Manager because it doesn't come up as a program choice while uninstalling using Windows Control Panel or Revo Uninstaller. Is there some other way to do it?

    As for the no active components, it was happening on and off. I'd boot up and it would show them gone, then suddenly they'd be back, only to disappear again. I can't count on virus protection that plays hide and seek, which is why I wanted to uninstall AVG. I wish I could get rid of all the files, but since the Virus Protection portion of AVG is gone, I was able to install Microsoft Security Essentials, which seems to be working just fine.
     
  15. Gemini43

    Gemini43

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    I really can't understand why the Update Manager should still be there I'm afraid. All I can say is that I no longer have the Update Manager left on my system. I assumed that it was uninstalled along with the rest of the program. The only thing I can think of why mine was deleted then and yours wasn't, is because I did follow up the uninstall by using a Registry Cleaner to look for any left-over bits of AVG. But...as is said so often, here and elsewhere - you have to be very careful indeed to only delete the entries with the EXACT name of the uninstalled program, so when in doubt - leave them alone.

    There is one more thing however, and that is the entries left in firewalls after uninstalls. I use Zone Alarm and there are entries in there that do get left in (Program Control in ZA) when programs are uninstalled, that should be deleted. If you are using a firewall that lists programs that give access to the Internet, make sure you delete any programs currently with access that you no longer have installed on your system. It's just a thought.
     
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