1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Can't uninstall Works or Word!!

Discussion in 'Business Applications' started by bertmartin, Feb 7, 2003.

Thread Status:
Not open for further replies.
  1. bertmartin

    bertmartin Thread Starter

    Joined:
    Feb 7, 2003
    Messages:
    4
    I recently lost my d drive so I replaced both c and d with a large C drive. I had installed MS Works on C but Word on D which was lost. Now I can't uninstall or install Word. I get a path error 1324 which indicate to me that the Word uninstall is still looking for the D drive. Since I can't uninstall Word, I also can't uninstall Works but nothing works. I tried Norton cleansweep uninstall but the Works uninstall/re-install keeps remembering that the programs are already installed and won't let me re-install. Sorry for the long message. Anyway I think I need to edit the register but don't know which key to delete. Any ideas.
     
  2. DMC2

    DMC2

    Joined:
    Mar 25, 2002
    Messages:
    264
    If I have stuff stuck in the Add/Remove Programs list, I go to:

    HKEY_LOCAL_MACHINE > Software > Microsoft > Windows > CurrentVersion > Uninstall

    ...to get it out of the list. I then delete te files/re-install BUT I'm not sure if this would help you and whether it's what you wanted.
     
  3. bertmartin

    bertmartin Thread Starter

    Joined:
    Feb 7, 2003
    Messages:
    4
    Thanks DMC2, I tried that but didn't work. The error number was 1324. Using that, I did a search in the MS knowledge base and found a utility that completely removes several MS programs (your choice), including Word and Works. They have versions for Win98, XP, and 2000. Thought I would post this in case anyone else has this problem. I don't know why the uninstall doesn't work and you need this obscure download.

    Do a search on error #1324 for removal tool.
    Thanks again
    Bert
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/117600

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice