Can't uninstall Works or Word!!

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bertmartin

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Joined
Feb 7, 2003
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I recently lost my d drive so I replaced both c and d with a large C drive. I had installed MS Works on C but Word on D which was lost. Now I can't uninstall or install Word. I get a path error 1324 which indicate to me that the Word uninstall is still looking for the D drive. Since I can't uninstall Word, I also can't uninstall Works but nothing works. I tried Norton cleansweep uninstall but the Works uninstall/re-install keeps remembering that the programs are already installed and won't let me re-install. Sorry for the long message. Anyway I think I need to edit the register but don't know which key to delete. Any ideas.
 
Joined
Mar 25, 2002
Messages
264
If I have stuff stuck in the Add/Remove Programs list, I go to:

HKEY_LOCAL_MACHINE > Software > Microsoft > Windows > CurrentVersion > Uninstall

...to get it out of the list. I then delete te files/re-install BUT I'm not sure if this would help you and whether it's what you wanted.
 

bertmartin

Thread Starter
Joined
Feb 7, 2003
Messages
4
Thanks DMC2, I tried that but didn't work. The error number was 1324. Using that, I did a search in the MS knowledge base and found a utility that completely removes several MS programs (your choice), including Word and Works. They have versions for Win98, XP, and 2000. Thought I would post this in case anyone else has this problem. I don't know why the uninstall doesn't work and you need this obscure download.

Do a search on error #1324 for removal tool.
Thanks again
Bert
 
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