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Can't update Advast

Discussion in 'Windows XP' started by Bush Lady, Jan 28, 2015.

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  1. Bush Lady

    Bush Lady Thread Starter

    Joined:
    Jul 25, 2004
    Messages:
    3,440
    My windows xp computer doesn't update avast anitvirus. It keeps repeating this section 7e9-7e1,upx.dld. I am trying ti update the program to the new one fir 2015.



    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) D CPU 3.40GHz, x86 Family 15 Model 6 Stepping 4
    Processor Count: 2
    RAM: 1015 Mb
    Graphics Card: Intel(R) 82945G Express Chipset Family, 128 Mb
    Hard Drives: C: Total - 152625 MB, Free - 126126 MB; G: Total - 476937 MB, Free - 468690 MB;
    Motherboard: Hewlett-Packard, 09F0h
    Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
     
  2. mpeet611

    mpeet611

    Joined:
    Dec 16, 2013
    Messages:
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  3. Bush Lady

    Bush Lady Thread Starter

    Joined:
    Jul 25, 2004
    Messages:
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    Thank you mpeet611
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,752
    First Name:
    Frank
    Your computer appears to be infested with malware, spyware, etc., so do the following:

    Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

    Close all open windows first, then double-click AdwCleaner.exe to load its main window.

    Click the "Scan" button, then allow the scanning process to finish.
    (Note: There may be several seconds delay before the progress bar appears, so be patient.)

    Click the "Report" button.

    When the log appears, save it.

    Return here to your thread, then copy-and-paste the ENTIRE log here.

    ----------------------------------------------------------
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,752
    First Name:
    Frank
    You appear to have a HP Compaq dc7600 Convertible Mini Tower.

    Is that correct?

    ---------------------------------------------------------
     
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