Can't update Advast

[Bush Lady]

My windows xp computer doesn't update avast anitvirus. It keeps repeating this section 7e9-7e1,upx.dld. I am trying ti update the program to the new one fir 2015.



Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 3.40GHz, x86 Family 15 Model 6 Stepping 4
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 128 Mb
Hard Drives: C: Total - 152625 MB, Free - 126126 MB; G: Total - 476937 MB, Free - 468690 MB;
Motherboard: Hewlett-Packard, 09F0h
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled

 

[mpeet611]

According to the Avast help forum the problem is with the installer & you should download the full installer using this link. http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

Source: https://forum.avast.com/index.php?topic=161187.0

 

[Bush Lady]

Thank you mpeet611

 

[flavallee]

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 3.40GHz, x86 Family 15 Model 6 Stepping 4
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 128 Mb
Hard Drives: C: Total - 152625 MB, Free - 126126 MB; G: Total - 476937 MB, Free - 468690 MB;
Motherboard: Hewlett-Packard, 09F0h
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled

Your computer appears to be infested with malware, spyware, etc., so do the following:

Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.

Click the "Scan" button, then allow the scanning process to finish.
(Note: There may be several seconds delay before the progress bar appears, so be patient.)

Click the "Report" button.

When the log appears, save it.

Return here to your thread, then copy-and-paste the ENTIRE log here.

----------------------------------------------------------

 

[flavallee]

You appear to have a HP Compaq dc7600 Convertible Mini Tower.

Is that correct?

---------------------------------------------------------