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Can't use keyboard

Discussion in 'Windows XP' started by mfallon, Feb 14, 2007.

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  1. mfallon

    mfallon Thread Starter

    Joined:
    Dec 7, 2006
    Messages:
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    I have a Dell Inspirion 2200 laptop, XP sp2. Just recently you can't type anything, push M and it enters, Push Y and it backskips, The machine doesn't seem to know what key is for what. I've run SPYBOT, Adaware, Norton AV doesn't see anything, I"ve also used disk cleanup and defraged the HD. NO Luck. Does anyone have any suggestions???
    Thanks
    Mark
     
  2. bedderz

    bedderz

    Joined:
    Oct 24, 2006
    Messages:
    35
    Hi MFallon

    It may be a faulty connection between the keyboard and the laptop motherboard. Do you have a spare external keyboard you could try plugging into a USB port on the latop?

    If the same does happen with the external keyboard then I'd look at System Restore\reinstalling\repairing Windows. If the same doesnt happen then its probably more a hardware issue which could become a bit of a pain to repair, is the laptop still covered by a warranty?

    Hope this helps

    Mike Bedford
    Microsoft Certified Professional | Microsoft Certified Desktop Support Technician WinXP
     
  3. mfallon

    mfallon Thread Starter

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    Dec 7, 2006
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    Thanks for the support, While I said keyboad, It's a laptop so the keyboard is built-in.
     
  4. Augie65

    Augie65

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    Mar 23, 2005
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    If this just happen, you can try a system restore to a date before the problem appeared.
    You might also try tapping F8 at boot and select Last Known Good Configuration from
    the advance options menu with the arrow key and then hit Enter.
     
  5. mfallon

    mfallon Thread Starter

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    Dec 7, 2006
    Messages:
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    Thanks, The laptops works with an external keyboard. I tried sytem restore but no luck. Any other ideas?
     
  6. bedderz

    bedderz

    Joined:
    Oct 24, 2006
    Messages:
    35
    Ok, well that sort of points me towards a hardwar fault with the built in keyboard.

    Can you boot into BIOS, if possible try that and see if the keyboard works as expected in there.

    If it does, this may be a problem with Windows, if it doesn't you are probably looking at a hardware fault, not the end of the world and not always costly but lets see where we stand first and then I or the other members of this forum can advise you further.

    Hope this helps

    Mike Bedford
     
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