carnt conect to aol ? is it norton? help?

[CHEZA1]

hi guys hopeing u can help me again !!

when i try to sign on to aol (on my other computer ) i get to the last stage of checking passwords ect.. and error msg appears

a notice from symthetic - norton
cannot scan emails
configue

i rang aol several times they went through all the checks and are stumpted.

a friend of mine told me to uninstall nortan completely and try & sign on to aol again !!

i wasnt sure if it was safe to do this also i downloaded norton on line & registered when i first got comp. but dont have reg number any more ??

how will i get nortan re-installed again ? can i use my friends disc "norton system works 2003" ?

dont i need a code ??

please help

cheers cheza x

 

[pincmonkey]

goto options under norton antivirus and disable email scanning

 

[CHEZA1]

goto options under norton antivirus and disable email scanning

done that still the same !!!! ????


should i uninstall norton all together ?

 

[pincmonkey]

If you want you can uninstall norton. Why would you want to connect to aol anyways? You can get CABLE from comcast for the same price...

 

[eightup1]

you didn't mention if you were using a fire wall or not but norton has a problem with zone alarm sometimes ....