I have been searching the TSG archives for answers to this but so far have not been able to find the answers I am looking for.
First of all,more out of curiosity what are all the possible causes of cable disconnections? If this is one of those subjects that could fill a book never mind and we will concentrate on the answers to my real problem which I believe is more in my system then with my provider.
My setup is this:
Celeron 500mhz
128MB RAM
ISP- Charter communications
Motorola Surfboard SB4100 external USB connected modem(supplied by Charter)
OS-Windows 98SE
IE-6
Panda Anti-Virus
Zone Alarm firewall(free version)
So my problem is occaisonal disconnects which I could live with and accept as a fact of life except for the fact that I have to reboot to regain my connection.This is what leads me to believe the problem lies in my system and could be corrected.
Now to explain.I can go days without a disconnect,some days I will have several.It is more frequent at idle times but does occur while I am in the middle of something.
This is the part that really confuses me.I went to cable about 6 monthes ago and the tech that installed said I could leave the modem on all the time if I wanted or turn it on as needed,basically a matter of personal preferance.He went on to say that anytime while I was on the computer all I had to do was turn the modem on to access the internet.Well,I can turn my modem on and off at anytime like he said to access or exit except in the cases of disconnect.If I am disconnected turning the modem off/on does not restore my connection.I have to shutdown and restart and poof,instant internet connection!!!!
Any thoughts,ideas,comments or suggestions would be appreciated.
I might also add that I first installed zonealarm a couple weeks back and had this problem prior to that so I have ruled out that the firewall has anything to do with it.
First of all,more out of curiosity what are all the possible causes of cable disconnections? If this is one of those subjects that could fill a book never mind and we will concentrate on the answers to my real problem which I believe is more in my system then with my provider.
My setup is this:
Celeron 500mhz
128MB RAM
ISP- Charter communications
Motorola Surfboard SB4100 external USB connected modem(supplied by Charter)
OS-Windows 98SE
IE-6
Panda Anti-Virus
Zone Alarm firewall(free version)
So my problem is occaisonal disconnects which I could live with and accept as a fact of life except for the fact that I have to reboot to regain my connection.This is what leads me to believe the problem lies in my system and could be corrected.
Now to explain.I can go days without a disconnect,some days I will have several.It is more frequent at idle times but does occur while I am in the middle of something.
This is the part that really confuses me.I went to cable about 6 monthes ago and the tech that installed said I could leave the modem on all the time if I wanted or turn it on as needed,basically a matter of personal preferance.He went on to say that anytime while I was on the computer all I had to do was turn the modem on to access the internet.Well,I can turn my modem on and off at anytime like he said to access or exit except in the cases of disconnect.If I am disconnected turning the modem off/on does not restore my connection.I have to shutdown and restart and poof,instant internet connection!!!!
Any thoughts,ideas,comments or suggestions would be appreciated.
I might also add that I first installed zonealarm a couple weeks back and had this problem prior to that so I have ruled out that the firewall has anything to do with it.