Cd Burner Freezes Help

[Hillian]

my cd burner(standard with my pc)wont burn a cd...itll work fine then itll reach 98% and stay there...it will not eject the blank cd-r either i must restart for it to eject the cd...i tried multiple things and still no bananas

what can YOU suggest I do?

 

[Hillian]

Software i use is recordnow version 4.10 and have tried others such as nero and alcohol 120%