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CD drive does not respond on an HP Computer

Discussion in 'Hardware' started by Amccain, Jan 29, 2005.

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  1. Amccain

    Amccain Thread Starter

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    My daughter purchased an HP Pavillion XG838 w/ a CD-RW drive about three or four years ago. It has Window ME installed. It has been sitting up for about four months because she bought a new one for college. A couple of days ago I tried to install a program on the PC and the CD drive did not respond. When I put the CD in the drive and shut the door a green light came on like it was trying to read the disk but then a red blinking light came on. What can I do to get it to work.
     
  2. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    Hi and welcome. It could be time to run a lens cleaner thru it.

    Another thing you can try, with a Win ME boot disk w/cdrom support, try to boot to a command prompt (use the w/cdrom support option) and see if you can get a directory of a cd from dos.
     
  3. Amccain

    Amccain Thread Starter

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    How do I boot to a command prompt with Win ME boot disk w/cdrom support, I don't think I have a boot disk. I tried going to MSDOS prompt and doing a dir for the M drive and it gave me the message that it could not read it. Where can I get a lens cleaner?
     
  4. ~Candy~

    ~Candy~ Retired Administrator

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    Messages:
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    Lens cleaner: Wal-Mart or computer store. Probably about $6.

    You can download a ME boot disk from here:

    http://freepctech.com/pc/002/files010.shtml

    Save to desktop, not to floppy, double click and follow instructions to create boot disk.
     
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