CD drive does not respond on an HP Computer

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Amccain

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Jan 29, 2005
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My daughter purchased an HP Pavillion XG838 w/ a CD-RW drive about three or four years ago. It has Window ME installed. It has been sitting up for about four months because she bought a new one for college. A couple of days ago I tried to install a program on the PC and the CD drive did not respond. When I put the CD in the drive and shut the door a green light came on like it was trying to read the disk but then a red blinking light came on. What can I do to get it to work.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Hi and welcome. It could be time to run a lens cleaner thru it.

Another thing you can try, with a Win ME boot disk w/cdrom support, try to boot to a command prompt (use the w/cdrom support option) and see if you can get a directory of a cd from dos.
 

Amccain

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Jan 29, 2005
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How do I boot to a command prompt with Win ME boot disk w/cdrom support, I don't think I have a boot disk. I tried going to MSDOS prompt and doing a dir for the M drive and it gave me the message that it could not read it. Where can I get a lens cleaner?
 
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