Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19041, Installed 20201029184021.000000+000
Processor: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics
Hard Drives: C: 919 GB (790 GB Free); D: 10 GB (1 GB Free);
Motherboard: Foxconn 2ABF, ver 1.00
System: AMI, ver HPQOEM - 1072009, s/n CZC1317Z34
Antivirus: Windows Defender, Disabled
When I click on the CD drive I get the message "insert disk" then when I insert a cd and click on it the drive opens up and again I get the "insert disk" message, it doesn't seem to register that there is a disk in the drive. The same happens when I use either a disk with data on or a blank disk. I don't use the drive too often but the last time I used it about 3 weeks ago the drive worked fine.
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19041, Installed 20201029184021.000000+000
Processor: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics
Hard Drives: C: 919 GB (790 GB Free); D: 10 GB (1 GB Free);
Motherboard: Foxconn 2ABF, ver 1.00
System: AMI, ver HPQOEM - 1072009, s/n CZC1317Z34
Antivirus: Windows Defender, Disabled
When I click on the CD drive I get the message "insert disk" then when I insert a cd and click on it the drive opens up and again I get the "insert disk" message, it doesn't seem to register that there is a disk in the drive. The same happens when I use either a disk with data on or a blank disk. I don't use the drive too often but the last time I used it about 3 weeks ago the drive worked fine.