Cd drives error

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monkey77

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Joined
Jun 30, 2005
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1
Win Xp Pro
Pentium 4 2.4
256 Ram
Sony CDRW and 16 XDVD

Installed nero and had the folloing problem occour

When computer rebooted Cd drives had dissapered report following error

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

have tried uninstalling reinstalling driver and drivers and rebooting

any help would be appretiated
 
Joined
Jun 14, 2005
Messages
246
If you downloaded the Nero software, perhaps you got it from a bogus website or you may have corrupted version. My Nero came on a CD and I've never had a problem. You may have some malicious software that redirects you to bogus sites.
 
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