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CD Drives Not Showing/ PopUps Galore

Discussion in 'Windows XP' started by scottmartin, Nov 23, 2004.

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  1. scottmartin

    scottmartin Thread Starter

    Joined:
    May 20, 2004
    Messages:
    2
    hey guys, you helped me with my computer was invaluable. Now my wifes computer is an way different monster. Neither one of her 2 CD/ DVD drives are showing up under My Computer. Also, she's got pop ups that I cannot remove and constant destop casino, travle, etc... icons that reappear. I've tried google toolbar, yahoo toolbar, her Optonline Popup Stopper... Nothing works. Every time I set her homepage to Optonline.net, the next time I turn on her computer, it's keeps going back to www.search200.com?

    Can you look at her Hijack This Log? Maybe it holds some answers.

    thanks-
    s

    Logfile of HijackThis v1.97.7
    Scan saved at 8:54:51 PM, on 11/22/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Nhksrv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Common Files\WinTools\WToolsS.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\WINDOWS\DELLMMKB.EXE
    C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\WinTools\WSup.exe
    C:\Program Files\Netropa\OSD.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Dell\Local Settings\Temporary Internet Files\Content.IE5\WDYVSD2J\HijackThis[1].exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50032
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
    R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
    O2 - BHO: (no name) - {136C47B7-8180-14B5-8CA7-61AB0D44D840} - C:\DOCUME~1\Dell\APPLIC~1\MEDIAS~1\poll sign.exe
    O2 - BHO: (no name) - {48AFB211-1C5E-10ED-DA9E-7A4DC991408C} - C:\DOCUME~1\Dell\APPLIC~1\MEDIAS~1\poll sign.exe
    O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Optimum Online Toolbar - {720B3C59-7EDE-44d1-AD9C-71106A7550AF} - C:\Program Files\OptimumOnline\insptbar.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [fash] C:\WINDOWS\fash.exe
    O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [burnsoapstopgrey] C:\Documents and Settings\All Users\Application Data\FlapEncBurnSoap\Debug Tray.exe
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [DOWNLOADWMABEEPINSIDE] C:\Documents and Settings\All Users\Application Data\64 32 download wma\Objbird.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Globalboob] C:\DOCUME~1\Dell\APPLIC~1\SHIMMP~1\Longsecond.exe
    O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe
    O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Optimum Online Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\OptimumOnline\contextsearch.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0400ad608b98b025a201/netzip/RdxIE601.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    First please download Adaware Se from http://www.lavasoftusa.com/support/download/
    In Ad-aware click the Gear to go to the Settings area.
    The following items should be on a green check, not on a red X.
    Under the Scanning button:Scan within archives
    Under Memory & Registry, Check EVERYTHING
    In Check Drives & Folders, make sure all of your hard drives are selected
    Under the Advanced button, Check
    Move deleted files to recycle bin
    Include additional object information
    Include negligible object information
    Include environment information
    Under the defaults button Set the homepage you wish to have set as default.
    Under the tweak button
    Some of these may not be an available option, depending on your version of Ad-aware and your version of Windows. Do not be concerned if you cannot select a certain item.

    In Scanning Engine:Unload recognized processes during scanning
    Include info about ignored objects in logfile, if detected in scan
    Include basic Ad-aware settings in logfile
    Include additional Ad-aware settings in logfile
    Include used command line parameters in logfile
    In Cleaning Engine: XP/2000: Allow unloading explorer to unload shell extensions prior to deletion
    Let Windows remove files in use at next reboot
    UNCHECK: Automatically try to unregister objects prior to deletion
    Click Proceed to save these settings. When you would like to perform a "Full Scan," switch the scan mode from SmartScan to Custom

    then reboot, get the latest release of hijack from http://www.spyware911.net/downloads.htm
    and post a fresh hijack log please.
     
  3. scottmartin

    scottmartin Thread Starter

    Joined:
    May 20, 2004
    Messages:
    2
    As requested, I downloaded hijack this from the site referred and here's the new log. Also, made all changes that I could make in Adaware (some options were not changable ie. grey instead of red or green). Thanks for the help!

    s

    Logfile of HijackThis v1.98.2
    Scan saved at 10:31:38 AM, on 11/23/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Nhksrv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Common Files\WinTools\WToolsS.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\WINDOWS\DELLMMKB.EXE
    C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\WinTools\WSup.exe
    C:\Program Files\Netropa\OSD.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    c:\progra~1\intern~1\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Dell\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.lharyschzffoj.net/cl0YPgtFmQgTibtPYTgGpcJcekPrCsSHiQzYhv/K95xll5mq1PQoANmzoqR3fSbL.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.xmpcageerfb.com/cl0YPgtFmQjx3yyuq9eYaGjDD/KHGq7UiWhjUnGIizo.asp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
    O2 - BHO: (no name) - {136C47B7-8180-14B5-8CA7-61AB0D44D840} - C:\DOCUME~1\Dell\APPLIC~1\MEDIAS~1\poll sign.exe
    O2 - BHO: (no name) - {48AFB211-1C5E-10ED-DA9E-7A4DC991408C} - C:\DOCUME~1\Dell\APPLIC~1\MEDIAS~1\poll sign.exe
    O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Optimum Online Toolbar - {720B3C59-7EDE-44d1-AD9C-71106A7550AF} - C:\Program Files\OptimumOnline\insptbar.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [fash] C:\WINDOWS\fash.exe
    O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [burnsoapstopgrey] C:\Documents and Settings\All Users\Application Data\FlapEncBurnSoap\Debug Tray.exe
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [DOWNLOADWMABEEPINSIDE] C:\Documents and Settings\All Users\Application Data\64 32 download wma\Help Deaf.exe
    O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Globalboob] C:\DOCUME~1\Dell\APPLIC~1\SHIMMP~1\Longsecond.exe
    O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe
    O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Optimum Online Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\OptimumOnline\contextsearch.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0400ad608b98b025a201/netzip/RdxIE601.cab
     
  4. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Rescan once again now and insert a check next to each of the following then close all browser windows and click "fix checked"

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.lharyschzffoj.net/cl0YPgtFmQgTibtPYTgGpcJcekPrCsSHiQzYhv/K95xll5mq1PQoANmzoqR3fSbL.htm

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.xmpcageerfb.com/cl0YPgtFmQjx3yyuq9eYaGjDD/KHGq7UiWhjUnGIizo.asp

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032

    R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

    O2 - BHO: (no name) - {136C47B7-8180-14B5-8CA7-61AB0D44D840} - C:\DOCUME~1\Dell\APPLIC~1\MEDIAS~1\poll sign.exe

    O2 - BHO: (no name) - {48AFB211-1C5E-10ED-DA9E-7A4DC991408C} - C:\DOCUME~1\Dell\APPLIC~1\MEDIAS~1\poll sign.exe

    O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll


    O3 - Toolbar: Optimum Online Toolbar - {720B3C59-7EDE-44d1-AD9C-71106A7550AF} - C:\Program Files\OptimumOnline\insptbar.dll

    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe

    O4 - HKLM\..\Run: [fash] C:\WINDOWS\fash.exe

    C:\Program Files\OptimumOnline
    O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe


    O4 - HKLM\..\Run: [burnsoapstopgrey] C:\Documents and Settings\All Users\Application Data\FlapEncBurnSoap\Debug Tray.exe

    O4 - HKLM\..\Run: [DOWNLOADWMABEEPINSIDE] C:\Documents and Settings\All Users\Application Data\64 32 download wma\Help Deaf.exe

    O4 - HKCU\..\Run: [Globalboob] C:\DOCUME~1\Dell\APPLIC~1\SHIMMP~1\Longsecond.exe

    O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe


    Then reboot your system into safe mode http://www.spyware911.net/forum/index.php?showtopic=15


    pen windows explorer, find then delete:
    C:\Program Files\VBouncer
    C:\PROGRA~1\COMMON~1\WinTools
    c:\program Files\Wintools



    then Go to Start > Run and type %temp% in the Run box, press OK . The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of that Temp folder.

    then go to C:windows\temp and select EVERYTHING except temporary internet files, cookies and history folders and delete all that and then do the same for C:\temp
     
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