CD/DVD drive not working or showing in my computer

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diemachinedie

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Joined
May 23, 2009
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102
When i check it this is what I see..

A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)...

looks like the item above it is having issues too. I don't have anything else wrong with my laptop.. I want to install my Kaspersky CD before my Mcafee trial ends.
 

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diemachinedie

Thread Starter
Joined
May 23, 2009
Messages
102
Triple6,

Thank you for the help.
The instructions worked, but now the CD drive shows up as an external CD drive. The CD drive is running CD programs.
I have not checked to see if regular and Bluray videos run or if the burner works.
Maybe windows updates in the future will correct the issue.

Network card issue:
Hopefully future updates will correct it the video issue. Cause I am not sure I would be able to figure out the issue there.

I appreciate the help :)
Vera
 
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