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CD/DVD drive not working or showing in my computer

Discussion in 'Hardware' started by diemachinedie, Dec 1, 2011.

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  1. diemachinedie

    diemachinedie Thread Starter

    Joined:
    May 23, 2009
    Messages:
    102
    When i check it this is what I see..

    A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)...

    looks like the item above it is having issues too. I don't have anything else wrong with my laptop.. I want to install my Kaspersky CD before my Mcafee trial ends.
     

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  2. Triple6

    Triple6 Moderator

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    First Name:
    Rob
  3. diemachinedie

    diemachinedie Thread Starter

    Joined:
    May 23, 2009
    Messages:
    102
    hope it works tks
     
  4. diemachinedie

    diemachinedie Thread Starter

    Joined:
    May 23, 2009
    Messages:
    102
    Triple6,

    Thank you for the help.
    The instructions worked, but now the CD drive shows up as an external CD drive. The CD drive is running CD programs.
    I have not checked to see if regular and Bluray videos run or if the burner works.
    Maybe windows updates in the future will correct the issue.

    Network card issue:
    Hopefully future updates will correct it the video issue. Cause I am not sure I would be able to figure out the issue there.

    I appreciate the help :)
    Vera
     
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