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CD/DVD drive not working

Discussion in 'Hardware' started by jodiep, Jan 10, 2011.

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  1. jodiep

    jodiep Thread Starter

    Joined:
    Jan 10, 2011
    Messages:
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    I come to you after much google searching. :S Our CD/DVD drive hasn't worked for at least a year... How do we function you ask?? Good question..

    Anyway, it will not open by pushing the button and I know it's a serious problem because there is no light to indicate there is any sort of connection with the drive.

    When I search in my device manager, my Disk Drives = WDC WD800JD 75MSA3

    What should my first course of action be? I have tried to update the driver, but it seems to only search for a disc... ironic. lol

    I have a lot of experience with building websites, etc, but the actual configuration of computers is a huge weak spot. I'm willing to do it myself though. Please point me in the right direction... most of what I have found hasn't worked, or I don't understand how to do it.

    Thank you in advance,
    Jodie
     
  2. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,242
    First Name:
    Cody
    Sounds to me like there is no power to the drive.

    Open up the side panel of the computer and make sure the cables are:

    1. Connected.
    2. Snug and secure.
     
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