CD/DVD DRIVE STOPPED WORKING

[JUNNY45]

II'VE TRIED TO FIX MY CD/DVD DRIVE, TO NO AVAIL. I DON'T KNOW WHAT HAPPENED TO IT. ONE DAY IT JUST QUIT WORKING. I SUSPECT THAT AN UNWANTED PROGRAM CHANGED MY SETTINGS. WHICH IN TERM, CAUSED THE MALFUNTION. I TRIED EVERYTHING I KNOW . CAN YOU PLEASE HELP ME FIGURE IT OUT? MY SYSTEM INFO IS AS FOLLOWS BELOW.


Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3891 Mb
Graphics Card: Intel(R) HD Graphics, 1721 Mb
Hard Drives: C: 231 GB (146 GB Free);
Motherboard: LENOVO, 43147NU
Antivirus: Windows Defender, Enabled and Updated

 

[tecknurd]

You're yelling, so no.

 

[JUNNY45]

i forgot about the protocol of the thread proceedure. i'm sorry for the stupid mistake i made. i would never yell at nobody. especially one who helps me. could we start over?

 

[JUNNY45]

THANK YOU ANYWAY!!!!

 

[managed]

Is it a Thinkpad ? If so what model is it ?

 

[JUNNY45]

yes. it's a thinkpad. a lenovo t510

 

[managed]

Try the fixes here :-

https://support.microsoft.com/en-gb...s-not-recognized-by-windows-or-other-programs

 

[JUNNY45]

i'lltry it. thank you!