cd-rom drive

please help.. my daughter was playing one of her cd games.. when she was finished she pushed the button to release the tray/cd and all that happens is flashing light.. it will not release. we tryed to push a small object into the small hole on the front but nothing... only the flashing light. can anyone help us. thansk..

 

Restart the computer and attempt to open the cd drive while the computer is restarting.

 

putting the pin in the hole on the drive should have worked. Try it with the PC off if it still won't come open it would suggest to me the drive tray is stuck......my son caught his buner drawer with his knee....(you know how they tend to leave it open)
unfortunately i had to ditch the thing.
hope this helps

 

I have had mine do that and if I reboot it opens. Just a thought. Also if you try to open with a pin in small hole it is best to turn off the computer first.

 

all these suggestions and nothing seems to be working. i would love to try opening this tray. when the computer is off its really off and nothing is running so i don,t understand how i,m suppose to be able to open it. i,m really lost..?

 

Hi dell01

You need to push a long object like an unbent paperclip in the small hole in the front of the cdrom. That will mechanically release the cd. No electricity needed.

 

If it's really stuck, and the manual unlatch doesn't work, your only option is to take the cover off and fetch the CD that way. I've had a couple that hung up and couldn't be disassembled, that's how I fixed them.

 

i,m going to try taking that top off. and if i can,t see what the problem is i sure hope someone at staples can help. i also heard that i can just buy a new drive. it justs connects and plugs into the computer some how so i may look into that also.

 

You can indeed install a new CD, no software changes should be required. Since they're selling for $19 shipped on Pricewatch, it's not too difficult a choice.

 

does anyone out thereknow if computers have a built in command buried inside the computer to tell it to open the drive tray??

 

Windows has a command in My Computer. You right click on the drive and click eject. Seeing you can't get it to open any other way I doubt very much if this will open it.