cd-rom won't open without restarting

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jimmydfi

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Sep 25, 2008
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I bought a new computer. The cd-rom won't open if it has not been opened for about an hour without restarting. I can restart and it opens fine, but if I don't open it for awhile and then try to, it does not do anything. The computer can still read the disc that is in it, but won't allow the tray to open. Windows XP. Help please.
 
Joined
Apr 27, 2004
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I suspect there is a fault with the drive, I would take it back for a replacement
 
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