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CD ROM Won't Stay Closed

Discussion in 'Hardware' started by Ginnis12, Dec 18, 2003.

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  1. Ginnis12

    Ginnis12 Thread Starter

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    I recently obtained a virus and had to reinstall my OS. I'm trying to put back my important files and such. Well, ever since my CD ROM/DVD drive won't stay closed, even when I put a CD in it to read. Luckily my CDR/WR drive works just fine. I reinstalled the drivers from a CD that came with my computer otherwise I don't have a CD just for that drive. Any suggestions? Before I deleted and repartitioned my hard drive the CD ROM drive was fine.
     
  2. rogers55

    rogers55

    Joined:
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    Ginnis,

    The most common cause of CD drive opening by itself is a bad or incorrectly connected data cable.
    Try reconnecting the cable and make sure it is not installed backwards.

    Regards,
    Roger
     
  3. Ginnis12

    Ginnis12 Thread Starter

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    I never unplugged the data cable to the drive. In fact I never took the casing off the tower...so it has to be software related.
     
  4. ~Candy~

    ~Candy~ Retired Administrator

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    Will it stay closed if you boot to only a dos prompt and try opening and closing?
     
  5. Ginnis12

    Ginnis12 Thread Starter

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    It stayed closed yesterday when I reinstalled everything, but I made a mistake...I forgot to unplug my wireless USB Network adapter and I couldn't get that to work. I called my ISP and they said I had to gut my OS and unplug the USB device and start over again. Since then when I hit the close button on the drive it will close for a second, then come back open and stays open. I'm upgrading my OS to 98 SE right now, so I will check to see if it will stay closed in DOS in a sec.
     
  6. Ginnis12

    Ginnis12 Thread Starter

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    No, the drive still won't stay closed even in DOS mode.
     
  7. ~Candy~

    ~Candy~ Retired Administrator

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    Then it's definitely hardware related. Time for a cleaning perhaps, or check the interior connections, etc. They can shift.
     
  8. Ginnis12

    Ginnis12 Thread Starter

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    Any suggestions for cleaning? I have never cleaned a CD ROM drive before. Also, do you know of anywhere I can get a Windows 98 SE upgrade? Appearently, I can't upgrade from my 98 to 98 SE with the 98 SE software disk.
     
  9. ~Candy~

    ~Candy~ Retired Administrator

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    There are cd cleaning kits made for them.

    The 98SE software will tell you that you have an operating system, unless you start with a clean formatted hard drive. You will need to rename win.com to win.old in order to do otherwise.

    I am assuming the 98SE is a FULL installation, correct?
     
  10. Ginnis12

    Ginnis12 Thread Starter

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    Candy, you are correct. The Windows 98 SE is the full installation disc. So how do I go and change the win.com to win.old? The only reason I installed the original 98 OS because I was having glitches with programs from Gateway. I figured it was best to install that then upgrade the OS to get everything to work correctly.
     
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