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CD RW and DVD Drives not working

Discussion in 'Hardware' started by sisterdear, Jun 29, 2007.

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  1. sisterdear

    sisterdear Thread Starter

    Joined:
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    Wierdest thing has happened. I am attempting to get my new external DVD burner to work and my old cd drives will not see the installation CD. So I tried viewing some other CD's and some work and some don't in both my other 2 drives. I have never had this problem before. The installation cd works fine on my laptop.
    When I go into "My Computer" and click on the drive where I put a CD in, which right now is Microsoft Plus, the icon changes from "CD/RW" to CD Drive. It sees for a minute that there is something there but when I go to open it, there is nothing there. My other drive is the same.
    Yet I put a CD of some of my back ups in that drive and it opened right away. A movie played on my DVD drive but again that drive will not see much else.
    I have tried looking for updated drivers and none were found. My device manager says these drives are working properly.
    My OS is Windows XP Professional. I have 1 gb of ram. I have just had trouble since I tried to install the installation CD. Is it at all possible that a virus could do this ?
    Sharon
     
  2. JohnWill

    JohnWill Retired Moderator

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    Messages:
    106,418
    Try uninstalling the drives in Device Manager and rebooting.
     
  3. sisterdear

    sisterdear Thread Starter

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    Okay. I was away for the weekend. Okay, you mean the Drivers for the cd/rw and DVD Rom right?? Then what? Why would this problem just start now?
    Sharon
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
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    That's the first step to see if it resolves the issue. This fixes many issues with CD's, but obviously not all of them. Give it a try, it only takes 5 minutes. :)
     
  5. sisterdear

    sisterdear Thread Starter

    Joined:
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    Tried that. It didn't work. Thanks anyway.
    Sharon
     
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