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Cd-rw Does Not Install Properly!

Discussion in 'Hardware' started by davidgraham16, Jan 19, 2002.

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  1. davidgraham16

    davidgraham16 Thread Starter

    Dec 31, 2001
    Earlier today I put a Freecom Internal CD-RW 16x 10x 40x into my PC. The spec for my PC is:
    OS WIN 98 first edition, RAM=128MB,HD=13GB,Pentium2 400MZ
    Easy CD Creator 5.1 CD(And a driver update floppy which I have installed)
    I have not had any joy from it yet. During installation the following message appeared:

    "The installation software did not find at least one supported drive in this computer system. Do you wish to continue the installation."

    I clicked "Yes" because the drive appears to have been detected by the BIOS during start up and the drive is in the My Computer window as drive E: The CD-RW is on the secondary IDE channel as slave to the DVD which is Master on this channel.
    There is no yellow exclamation mark next to the device in device manager. There is something that is odd - the CD-RW is listed under CD-ROM as -NEC NR-7800B (no mention of Freecom) and in the properties I see the device type is CDROM and against manufacturer it says "Standard CD-ROM Device" - its like windows doesn't know its a CD-RW.
    When I try to copy a WIN 98 CD to the drive I get the following messages:
    "Creator API
    Easy CD Creator Engine initialisation has failed"

    followed by this box

    Microsoft Visual C++ Runtime Library
    Runtime Error
    abnormal program termination
    I have tried again and the following messages appear:
    "Exception in CreateInstanc of Creator
    followed by this message:
    Creatr 50
    Thia program performed an illegal operation and will be shut down. If the problem persists, contact program vendor.
    Really need help please!
  2. brianF


    Dec 2, 1999
    I would try

    1. Use add remove programs to remove easy cd
    2. Remove the device from device manager
    3. Shutdown, rejumper the drives opposite of what they are not, some drives need to be master or slave.
    4. Reboot, windows should find the drive and install it, you shouldn't need any other drivers except what windows installs.
    Check device manager, is it recognizing the drive now. Can you put a cd in it and explorer, copy a file from the drive to your desktop.

    If it works try installing your burning software again, use control alt delete to end task on everything running in the background before installing the software, leave systray and explorer running.
  3. davidgraham16

    davidgraham16 Thread Starter

    Dec 31, 2001
    I will try out your suggestions tomorrow - sleep beckons now. Bit hacked off with the dam think. Let you know if I have any success tomorrow.
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