Hi
I am the tech support guy for my company. I have a user who has a Dell Precision M65 with a CD-RW+- drive. For some reason this past week. Windows decided that it would only recognize the drive as a CD-ROM drive.
What I mean by that is that when you open "My Computer" the drive is listed as a CD-ROM drive not a CD-RW drive, therefore windows and other external programs (Roxio and Nero) treat it as a CD-ROM.
I have check the Device Manager and it has the correct driver (and is listed as CD-RW+- driver). I have tried the most up to date drive from both the vendor and drive manufacturer. I have even tried older drivers.
I have tried removing the Upper and Lower filters registry keys in the registry like I have found on a few other sites but to no resolution.
I have tried other known working drives in the computer with the same result. I have tried this users drive in other laptops and it works fine.
Any ideas would be a help.
I am the tech support guy for my company. I have a user who has a Dell Precision M65 with a CD-RW+- drive. For some reason this past week. Windows decided that it would only recognize the drive as a CD-ROM drive.
What I mean by that is that when you open "My Computer" the drive is listed as a CD-ROM drive not a CD-RW drive, therefore windows and other external programs (Roxio and Nero) treat it as a CD-ROM.
I have check the Device Manager and it has the correct driver (and is listed as CD-RW+- driver). I have tried the most up to date drive from both the vendor and drive manufacturer. I have even tried older drivers.
I have tried removing the Upper and Lower filters registry keys in the registry like I have found on a few other sites but to no resolution.
I have tried other known working drives in the computer with the same result. I have tried this users drive in other laptops and it works fine.
Any ideas would be a help.