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CD-RW drive appears as CD-ROM drive

Discussion in 'Hardware' started by Mizzing, Sep 29, 2008.

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  1. Mizzing

    Mizzing Thread Starter

    Joined:
    Sep 29, 2008
    Messages:
    8
    Hi

    I am the tech support guy for my company. I have a user who has a Dell Precision M65 with a CD-RW+- drive. For some reason this past week. Windows decided that it would only recognize the drive as a CD-ROM drive.

    What I mean by that is that when you open "My Computer" the drive is listed as a CD-ROM drive not a CD-RW drive, therefore windows and other external programs (Roxio and Nero) treat it as a CD-ROM.

    I have check the Device Manager and it has the correct driver (and is listed as CD-RW+- driver). I have tried the most up to date drive from both the vendor and drive manufacturer. I have even tried older drivers.

    I have tried removing the Upper and Lower filters registry keys in the registry like I have found on a few other sites but to no resolution.

    I have tried other known working drives in the computer with the same result. I have tried this user’s drive in other laptops and it works fine.

    Any ideas would be a help.
     
  2. griffinspc

    griffinspc

    Joined:
    Nov 16, 2001
    Messages:
    4,022
    Try replacing the cable or reseating the cable on the motherboard. You've already done that with the drive end since you removed it and put it back. I assume without looking at the dell specs it's a standard cable.
     
  3. Mizzing

    Mizzing Thread Starter

    Joined:
    Sep 29, 2008
    Messages:
    8
    This is a laptop computer so there is no calbe.
     
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