CD-RW drive appears as CD-ROM drive

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Mizzing

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Joined
Sep 29, 2008
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8
Hi

I am the tech support guy for my company. I have a user who has a Dell Precision M65 with a CD-RW+- drive. For some reason this past week. Windows decided that it would only recognize the drive as a CD-ROM drive.

What I mean by that is that when you open "My Computer" the drive is listed as a CD-ROM drive not a CD-RW drive, therefore windows and other external programs (Roxio and Nero) treat it as a CD-ROM.

I have check the Device Manager and it has the correct driver (and is listed as CD-RW+- driver). I have tried the most up to date drive from both the vendor and drive manufacturer. I have even tried older drivers.

I have tried removing the Upper and Lower filters registry keys in the registry like I have found on a few other sites but to no resolution.

I have tried other known working drives in the computer with the same result. I have tried this user’s drive in other laptops and it works fine.

Any ideas would be a help.
 
Joined
Nov 16, 2001
Messages
4,022
Try replacing the cable or reseating the cable on the motherboard. You've already done that with the drive end since you removed it and put it back. I assume without looking at the dell specs it's a standard cable.
 
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