1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

CDROM Disappearance

Discussion in 'Hardware' started by joepacandoit, Jan 9, 2003.

Thread Status:
Not open for further replies.
  1. joepacandoit

    joepacandoit Thread Starter

    Jan 9, 2003
    My problem is similar to ggirleand's. I added a new hard drive as a master, put my old one as slave. Everything was fine and dandy, and even worked. Then once I tried to load some software, both my cd rom and my cd burner disappeared. I show only my master hard drive as C, and my slave as F. In device manager There are yellow exclamation points next to the two cd drives.

    For my cd rom it says: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    For my burner it says:Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

    I am clueless. Any suggestions would be appreciated.
  2. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    Check the filters as described in this KB article, it frequently causes this behavior. Q270008
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Similar Threads - CDROM Disappearance
  1. angler777
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/112361

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice