CDROM Disappearance

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joepacandoit

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Joined
Jan 9, 2003
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8
My problem is similar to ggirleand's. I added a new hard drive as a master, put my old one as slave. Everything was fine and dandy, and even worked. Then once I tried to load some software, both my cd rom and my cd burner disappeared. I show only my master hard drive as C, and my slave as F. In device manager There are yellow exclamation points next to the two cd drives.

For my cd rom it says: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

For my burner it says:Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

I am clueless. Any suggestions would be appreciated.
Thanks.
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,429
Check the filters as described in this KB article, it frequently causes this behavior. Q270008
 
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