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cdrom disappearance

Discussion in 'Hardware' started by bobvila, Jan 28, 2003.

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  1. bobvila

    bobvila Thread Starter

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    I am working on a friends HP 8580C. It has a HP CD-Writer Plus and a Pioneer DVD player. After installing some software, (they are not sure which software was installed) the cdrom's disappeared from the device manager. They show up in safe mode but not in the bios. I went ahead and removed them in safemode but the Plug and Pray did not find them. I did have 1 boot in 30 where they came back and worked fine. Has anyone seen this?
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    They must appear in the bios setup.....double check.
     
  3. JohnWill

    JohnWill Retired Moderator

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    It would help if you specified what O/S you're running.
     
  4. bobvila

    bobvila Thread Starter

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    My bad....I forgot to mention that...

    Win 98SE and I did double check in the bios. There was no secondary master or slave...
     
  5. ~Candy~

    ~Candy~ Retired Administrator

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    Well, then you need to check the connections.......also in the bios, be sure the secondary IDE controller is enabled.
     
  6. bobvila

    bobvila Thread Starter

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    Thanks!!!! I will give that a try.
     
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