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Cdrom

Discussion in 'Hardware' started by GEEORGE, Apr 15, 2002.

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  1. GEEORGE

    GEEORGE Thread Starter

    Joined:
    Apr 15, 2002
    Messages:
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    I HAVE AN HP, ABOUT 2 YRS OLD AND WHEN I PUT IN A CD I TRY TO OPEN IT BUT AN ERROR COMES UP AND TELLS ME THAT IT CAN ACCESS THE CDROM AN D THE DRIVE IS NOT READY..HOW DO I FIX..THANX
     
  2. wyobow

    wyobow

    Joined:
    Apr 3, 2002
    Messages:
    192
    The drive could need cleaning, it may have failed, or a cable may be loose or disconnected inside the case. Did you move the pc lately? It's obviously getting power since you can insert a cd, but that doesn't mean the drive hasn't failed.

    First thing I would try is cleaning the CD. You can use a regular CD cleaner if you have one or can get one. If cleaning it several times doesn't help, open the case and check the cable connections to the drive and motherboard. If the connections are good, try finding another drive that you can try in your machine.
     
  3. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Hi GEEORGE, welcome to TSG.

    If you'll type in lower case letters, it'll be easier to read your posts :)

    Another thing to try, boot with a windows 98 bootable floppy disk to an a: prompt, choose cdrom support once you get to the menu.....your cdrom drive will be moved one letter ahead from what it is now.....put a cd in the drive and change to that drive letter by typing: (example)

    e:
    and pressing enter

    then type dir
    and press enter

    Do you get a listing of the drive contents or an error message?
     
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