Cdrw And Dvd-rom Driver Problem

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EGSUPERMEX

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Joined
Jun 1, 1999
Messages
90
I need to find a DRIVER for my CDRW and DVD- ROM. It says:

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device."

Now both of my drives are not working. I can't load any programs or play CDS.

My PC is a HP PAVILION 9680C. The things that I am having trouble with are the: IDE-CD R/RW 4x4x24 and the TOSHIBA DVD-ROM SD-M1302.

Besides telling me to toss this unit out the window...can someone help? Yes...we have tried the troubleshooting thing also.

Also, I am running WINDOWS XP.

HELP!!!!
 
Joined
Jul 29, 2001
Messages
21,334
FIrst off, go into your autoexec.bat and config.sys and make sure there isn't a driver loading at startup that is causing problems with the default Windoze drivers. Next, go into the system applet in control panel and go to device manager and delete both items listed under CD-ROM and reboot. The nest thing to do if they are not detected at restart would be to either, go to HP's site if they a\came with the PC or go directly to each manufacturers web site to find them. They should be working with Windows native drivers, but XP has thrown a wrench into theworks with it's new native drivers. If they worked fine with your previous OS XP is your culprit, not the drives themselves.
 
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