Certificate ActiveX Control

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Barbara2013

Thread Starter
Joined
Jan 14, 2013
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2
Hello- I am unable to retrieve a digital certificate to my Smart Card.The error msg reads: Unable to detect the required ActiveX Control: IdenTrust Certificate Enrollmrnt Control. My have a laptop running Windows Vista-32 bit. According to the instructions, I have to use the IE browser. I possess the applicable rights to the computer. This is what I already done:1) gone into Internet Options and Reset All Zones to Default Level; 2) Disabled some Add-ons; 3) Restarted the system. Pls assist to install or add-on the ActiveX Control required for retrieval.
Thx,
Barb
 

Barbara2013

Thread Starter
Joined
Jan 14, 2013
Messages
2
Hello-

In renewing my ECA Certificate with IdenTrust, Iam unable to retrieve the digital certificate. In the below table, this is theerror message I continue to get, even after following the instructions.

Either my computer system or the Smart Reader(that I have plugged in), is unable to detect the required ActiveX Control:IdenTrust Certificate Enrollment Control or it’s something else.

Ipossess the applicable rights on my computer so that I can complete theprocess. So I don’t know why I am not seeing theinformation bar that is trying to install something on my computer-unless it is being blocked by its firewall.

Some of the things I have already tried are: 1) Disabled some add-ons; 2) Reset the Internet Zones to Default Levels; and 3) Restart the system.

Please assist me to install the ActiveX Control required forretrieval.
Thx
BR


 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,923
Please do not start more than one thread for the same issue. I've merged both of your threads together since the information contained is not identical. I've also moved the thread to the Windows Vista forum.
 
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