1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Changed xp passwd, can't log into machine.

Discussion in 'Windows XP' started by help_xp, Jan 19, 2008.

Thread Status:
Not open for further replies.
  1. help_xp

    help_xp Thread Starter

    Jan 19, 2008
    1. Home loan pc with win XP from work but no longer connected to work domain.
    2. When logging in two options, work domain or PC.
    3. Got a trojan, Backdoor.HUpigeon which took away all admin rights. (I have a thread on this on malware side).
    4. Was unable to remove the virus. Everything failed saying need admin rights.
    5. So tried to use password reset to change the admin password.
    6. Used the ERD commander utility and the one at
    7. The user name set up by the compay IT is not even listed in the users that come up with these utilites. Though can see my user name when 'explore' the pc with ERD. There are some other user names in the work pc that I had never used to log into the machine.
    8. As I did not see my username in the list of users available to change the passwd, I tried to change the passwords of the ones available in the list. ERD came back with error and now I cannot even use my original username to log in to my machine. I am completely locked out.
    9. ERD does not allow you to blank it, but 'pnordhal' does and I tried both.
    10. None of them work.
    11. I am told the reason the utillities fail is that originally the PC was set to log in to two domains, work and the PC itself (Now I do not log to work domain though as I am no longer with the company).
    12. Neither ERD nor pnordahl site utility is working for me. As far as I know I am pretty confident with working with both these utilities and am taking all steps as directed.
    13. There is just one more thing, I have two hard drives, the original one had win NT on it. Then my work IT moved it to the secondary slot and put in a new harddrive with win XP. The previous drive is not accessed at all.
    14. How do I log in ????? Why these two utils could never see or list my original user login name even though I used it all along to log into my PC ?
    15. After using ERD not able to start the machine in safe mode either. Screen comes up on pressing F8 but machine freezes and the only option is to reset it.
  2. Dan O

    Dan O

    Feb 13, 1999
    You have been working hard at trying to fix it, but I would take it back to the office to be repaired.
  3. ozrom1e


    May 15, 2006
    I agree with Dan O about take the machine back to the company IT techs and also since the password has been changed and this has caused a problem we have rules here about password problems like we caqn not help with them.
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Aug 27, 2003
    Closing thread as we cannot assist any further with password problems since we cannot verify the intentions or the actual situation.

    Please refer to the forum rules:

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/673480

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice