Changing anti virus programs

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astrosandy

Thread Starter
Joined
Sep 30, 2003
Messages
16
I've had "AVG 6" on my Windows XP computer with an ISP. I now have DSL with an antivirus program, "my-eTrust.com", to download. Directions from "my-eTrust.com" are to uninstall other antivirus programs.
Recently AVG has placed many infected items in the Virus Vault.
Some are:
message.zip
C:\WINDOWS\SYSTEM32\msblast.exe
C:\WINDOWS\SYSTEM32\WINS\DLLHOST.EXE
C:\System Volume Information\_restore{#}\RP#\#
upgrade.exe
document.pi
Patch.exe

I don't know what to do with these infected files. Should I delete them and if so, will I be harming my system? Should I restore them before intstalling "my-eTrust.com"?
Thanx-Thanx-Thanx for your help!
 
Joined
Jul 10, 2003
Messages
310
I'd do the same thing Topkat suggests-boot in safe mode and delete everything in the quarantine.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
just open AVG virus vault and click on empty or delete
that removes the viruses totally

Definitely DO NOT restore them the virus vault is a safe place to keep viruses where they cannot be activated, the only reason many Antiviruses use a vault or quarantine is just in case a false reading was made and a genuine file was removed, this is very rare and after a couple of days of having a file in quarantine or the virus vault, the vault should be emptied and the files deleted

there is no need to change antiviruses, unless you want to

If you are happy with AVG keep it and don't bother to use e-trust, the dsl ISp are offering you an antivirus included in your subscription, but it's up to you which one you prefer to use.

If you do decide to change then yes, totally uninstall AVG before installing e-trust and reboot after uninstalling AVG and make sure you are not connected to the internet while you have no antivirus running
 

astrosandy

Thread Starter
Joined
Sep 30, 2003
Messages
16
Thank you dvk01, starman2002 & Topkat!

I succeeded in deleting the virus vault holdings and changing anti virus programs without incident.

Your input was really appreciated!
AstroSandy
 
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