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changing passwords after trojan

Discussion in 'Virus & Other Malware Removal' started by AAP2008, Jul 31, 2012.

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  1. AAP2008

    AAP2008 Thread Starter

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    changing passwords after trojan
    I need the help of you lifesavers please!

    My Win XP system got infected Monday morning with Trojan.Dropper/SVCHost-Fake.Process even though I have Norton 360. I think the trojan now is gone. I ran SuperAntiSpyware & Malwarebytes & then SuperAntiSpyware again to confirm it was gone. My most immediate concern is what passwords to change. I've already gotten on another computer and changed any financial accounts I'd accessed today. However, if I had my password manager (Keepass) open, do I have to change all the DOZENS of passwords in there that access sensitive info, or only those I actually looked at today?
    Also, what about my Keepass password, which I typed in to open the Keepass file?
    And too, what about my encryption password which I use to encrypt sensitive files with Axcrypt?

    Once this is addressed, I guess I'll have to go into a malware forum to find out how to confirm my trojan is gone before I use that computer again.

    Thanks so very much from a very grateful non-techie.
     
  2. flavallee

    flavallee Trusted Advisor

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    Norton 360 nor any other security suite can't protect a computer 100% from infection.

    It also can't protect your computer 100% if you have unsafe computing habits.

    ---------------------------------------------------------

    Did you update the definition files of Malwarebytes Anti-Malware and SUPERAntiSpyware BEFORE you ran a scan with them?

    Did you select and remove EVERYTHING they found?

    ---------------------------------------------------------
     
  3. AAP2008

    AAP2008 Thread Starter

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    Thanks, flavallee. Of course I updated definitions before running scans. And I'm paranoid about security. As I mentioned, I even encrypt my hard drive files with Axcrypt. My major concern now is what already has been compromised. I may have had this trojan for hours, and in that time I let my computer do a complete online update to a paid online backup provided I've used for years. If the trojan could have downloaded my entire password manager file and the passwords to get into it, how would I ever recoup? Thanks for your help, all!
     
  4. flavallee

    flavallee Trusted Advisor

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    I wasn't insulting your intelligence.

    Several people have used MBAM and SAS here without updating them first or without removing everything they found.

    ------------------------------------------------------

    I suggest you click the orange "Report" link and then request to have your thread moved to the "Virus & Other Malware Removal" section.

    Read the topmost "sticky" there and then provide the required logs and information.

    A trained gold shield removal specialist will need to assist you.

    -------------------------------------------------------
     
  5. AAP2008

    AAP2008 Thread Starter

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    Thanks for the clarification, flavallee. I asked to have the thread moved a/p your suggestion.

    Anyone know how I can do damage control in the meanwhile? Are my keepass file and other encrypted files compromised?
     
  6. flavallee

    flavallee Trusted Advisor

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    I can't comment on your question because I don't do any encrypting and I'm not familiar with keepass.

    Your thread has been moved to the "Virus & Other Malware Removal" section, so make sure to submit the required logs and information so a gold shield removal specialist can assist you.

    -----------------------------------------------------------
     
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