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Solved Changing Windows 8 to 10 but not working

Discussion in 'Windows 8' started by hisbeauty4ashes, Sep 7, 2019.

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  1. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Hi all! I am needing to get some help. I am helping a friend who cannot afford a new laptop at this time. I had a harddrive I replaced in her Tosheba Satellite C55 Series because hers crashed . She has 4 gigs memory. The Harddrive comes with windows 8 already installed when I went to update it I had the Product key to the windows 8 but it wont accept it. So I need to get a new product key but, do I need to get a windows 10 Product key to update it, or a new windows 8 key to update it? I am not sure what to do here.

    Thanks for any help you can offer at this time.
     
  2. lunarlander

    lunarlander

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    bassfisher6522 likes this.
  3. texasbullet

    texasbullet

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    If her computer has Windows 7 or 8 (8.1) you can just install the Windows 10 OS and when you get to the part to enter the product key just click on the very bottom "I don't have a product key" and continue from there on. If she does not have any of the above then you will need to buy a product key as mentioned by lunarlander.
     
  4. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    ``I bought a windows Pro 10 Product key but it does not work
     
  5. texasbullet

    texasbullet

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    Where did you bought the product key from?
    Did you installed W10 Pro on your friends computer?
    What is her computers brand and serial or service tag number.
     
  6. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    I got the key from an official site. No I did not download windows 10 pro system. Her is a Tosheba Satellite C55A-5120 Laptop no service tag on it just a serial number.
     
  7. bassfisher6522

    bassfisher6522

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    MS does not sell product keys. So there's no suck thing as a "offical site". MS sells the OS with a product key attached to the OS.
     
  8. texasbullet

    texasbullet

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    You may want to ask her what OS she had before.
    here are the drivers for that laptop.
     
  9. texasbullet

    texasbullet

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    You can download Windows 10 from here and follow instructions on post #3.
    If she had W7 or W8 the product key for her OS will be added automatically.
     
  10. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Google says the Tosheba website is not private so it wont let me go to the page to get drivers. Strange
     
  11. lunarlander

    lunarlander

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    You might have misspelled the word: Toshiba
     
  12. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Okay well typos happen do you have any help to add or???
     
  13. bassfisher6522

    bassfisher6522

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    Did you download the windows 10 ISO?
     
  14. lunarlander

    lunarlander

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    if you spelled the brand name wrong, hackers register look alike sites to lure people to them. That's why google warned you about that. Sorry if I didn't explain myself.
     
  15. texasbullet

    texasbullet

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