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Charger part stuck in port

Discussion in 'Hardware' started by mepstar2004, Feb 14, 2020.

  1. mepstar2004

    mepstar2004 Thread Starter

    Feb 14, 2020
    Context: I'm 16 i live w/ my mother
    The computer is a Dell insperion 15 3000
    I have a 2 year warranty from CEX
    The computer was B Grade quality.
    So basically my mum moved my computer to do something idk what and has ended up snapping the charger for my laptop and a part of it is now stuck I've tried to pry it out with some tweezers and now the pins for the charger have snapped and there's still some metal and plastic still suck but now there's some cosmetic damage to the plastic cover of the actual computer and the initial charger part.

    So i have 3 questions:
    Will my warranty now be void due to the cosmetic and charger damage?
    And Will i need to buy a new charger port and take the computer apart myself?
    And will the previous cause my warranty to become void?
  2. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    What is the exact 7-character "service tag/serial" number on your Dell Inspiron 15 3000 series laptop.
    Once it's correctly identified and its support site can be located, it'll be easier to help you.
    That appears to be a budget laptop which sells brand new for about $300.00.

  3. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Then CEX is the entity to answer questions about the warranty.
  4. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Nov 28, 2005
    First Name:
    If this webpage describes your 24-month warranty, the damaged plug on the charger and any damage to the laptop's charger port are most likely not covered by it.


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