check disk keeps appearing and windows software keeps reinstalling

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sballvic

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Joined
Mar 12, 2015
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I received a check desk on start-up a couple of days ago. I completed the scan and my system (windows 7 profession) started up, but very slowly. I ran MSOffice applications after start-up, and the windows installer box popped up and said it was installing the application.
The above process has happened twice since then, and this morning I skipped the check disk process but still had the windows installer box pop up. I'm not sure where to start working out what the problem is. Any help greatly appreciated!

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8067 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 938211 MB, Free - 731842 MB;
Motherboard: Dell Inc., 0RDH49
Antivirus: Symantec Endpoint Protection, Updated and Enabled
 

plodr

Liz
Joined
Jun 27, 2014
Messages
23,725
There were quite a few updates for Office.
Check your Windows update history (Control Panel, Windows Update) and see if the Office updates have been installed in the last few days. Perhaps it is still reconfiguring those.
 
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