1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

CHKDSK Found Bad Sectors...

Discussion in 'Windows 7' started by dino7, Feb 5, 2017.

Thread Status:
Not open for further replies.
Advertisement
  1. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    106,797
    If that's the case then the COA SLP license being used is not valid and comes from another machine. A COA SLP license comes from the sticker on a machine and can only be for the same OS it originally had.

    I think you're going to have to reinstall Windows with a valid license.
     
  2. dino7

    dino7 Thread Starter

    Joined:
    May 27, 2011
    Messages:
    454
    Well, I'm not surprised as I mentioned earlier an IT Tech and myself had a discussion about the situation with Vista losing support and being a "buggy" OS. And as far as I was made aware the version of Windows 7 he installed was a legal one. As your aware when you mix things up like this it often creates new issues between the motherboard and OS being shall we say "matched." Overall, it's been running fine until this mess started..certainly better than when it had Vista.
    What about this? IAStorUI mentioned in Post #31? I also haven't got a straight answer about these fixes offered for Windows 7 by deleting the slui/slui.exe. Would you take a quick look at Post#31 & 33 and comment. It seems more often than not after issues like this it boils down to reinstalling the OS again and again.. I got the impression from Post #27 that it could be Malware.
    Thanks again for all your help.
    Sincerely, Raphael
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    106,797
    As previously mentioned we don't assist with operating systems that are not genuine as is the case here therefore we cannot comment on any previous suggestions or offer any new ones.
     
  4. dino7

    dino7 Thread Starter

    Joined:
    May 27, 2011
    Messages:
    454
    Thank You ALL for your help...
    Just contacted Microsoft.. I have a reference number and call back tomorrow. Did a remote session for over an hour and it's been escalated to higher level technical help and Dell.
    Have a pleasant evening. I'm going out and shovel my car out of the snow. Phew!
    God Bless!
    Very Truly Yours, Raphael
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    106,797
    Please let us know the solution/outcome. :)
     
  6. dino7

    dino7 Thread Starter

    Joined:
    May 27, 2011
    Messages:
    454
    Most certainly! Thank You and ALL my friends here on the Techguy Forum.(y)
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    106,797
    You're welcome.
     
  8. dino7

    dino7 Thread Starter

    Joined:
    May 27, 2011
    Messages:
    454
    Time Sensitive!
    Do you feel it's most likely a software or hardware issue?
    Ideally i assume the hard drive and the Windows 7 OS should be replaced at the same time..
    From the very first Post I informed you all that there where Bad Sectors. That typically indicates a hard drive failure, yet it was suggested it was more software than hardware.
    Whats the bottom line? Microsoft (MS) is running CHKDSK now and that will show bad sectors and MS is apt to say it's NOT software.
    Please advise ASAP! Pleeze.
    Thanks again, Ralph
     
  9. TonyB25

    TonyB25 Banned

    Joined:
    Dec 31, 1969
    Messages:
    2,540
    Bad sectors mean a physical hardware problem.
     
  10. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    72,500
    Yup, back the data up and get a new hard drive.
     
  11. dino7

    dino7 Thread Starter

    Joined:
    May 27, 2011
    Messages:
    454
    Forgive me cause my ability to recall "exactly" what happened is foggy...
    OK! This computer came to me with Vista Business. I had some issues sent it back and they returned it with Windows 7 Home/Business. It seems the hard drive was replaced as well at that time I'm not 100% sure? Since then the company went belly up and had some legal issues with Microsoft (MS) So I have no recourse with them
    A local IT Tech certified 10 years experience.. installed another hard drive and reinstalled Windows 7 Home Premium that was COA. It has been working until this past week. After following suggestions in Post #27 that it could be malware/virus related w/anti-virus?! So, after following those steps I started to get this message stating it was not a real copy of windows and its been down hill since then.
    Perhaps it was coincidence how this unfolded and that the hard drive was going bad?!? How can any computer run correctly if either the hard drive or the software is corrupted? What comes first? Is this a chicken and egg scenario?
    I cannot continue hemorrhaging money into this machine...(MS) is calling me back again tomorrow and we'll go over things in more detail then. I told him there were bad sectors..
    By the way I'm not pointing fingers at anyone.
    I'll be in touch..
    Have a pleasant evening.
    Sincerely and Humbly
    Raphael
     
  12. Johnny-be-Good

    Johnny-be-Good John

    Joined:
    Nov 6, 2016
    Messages:
    809
    :)

    Hard drive diagnostics have shown a failing hard drive.
    You are at a point where drive imaging fails.
    You may or may not have malware installed.
    Your operating system is no longer pristine and you don't appear to have either install discs or a factory re-install partition.
    You also have no restore points.

    These are the options I see ( but someone else might suggest more :) )

    1. Backup your data as Valis suggested. Contact the laptop manufacturer for the Vista install disc. Install on a new hard drive.

    2, Backup your data as Valis suggested. Buy a Win7 or newer version to install, Install it on a new hard drive.

    3. Back up data, install a new hard drive. Install a free distro of Linux.

    4. Backup data. Remove failing hard drive. Download and burn to a CD/DVD a run from 'Live CD' distro of Linux such as Puppy or Slax. There are others.
    List here:
    http://livecdlist.com/

    5. Buy another working laptop. Maybe even a refurb.


    If you need to use a Windows environment, and are comfortable with Win7, #2 might be best for you.

    If finances are an issue and you'd like to learn something new with out further funding MS ( :D ) and the hardware industry....... #4 might be interesting for you.

    So you do have some options.
    But only you can determine which is best for you :)

    But it's painfully obvious your current hard drive and the OS on it are toast. ;)



    John :)
     
  13. dino7

    dino7 Thread Starter

    Joined:
    May 27, 2011
    Messages:
    454
    Thanks!
    Here's what I'd like to propose as an Option. That Bill Gates and Microsoft blesses each man,woman and child with one computer that includes a (7) seven year warranty on all parts, labor and shipping costs..which will also include a refund in equal dollar amounts if the computer fails within the warranty period. No questions asked. Rest assured... the quality of the computers would improve immensely. I rest my case.
     
  14. Johnny-be-Good

    Johnny-be-Good John

    Joined:
    Nov 6, 2016
    Messages:
    809
    LOL!

    That would be nice.
    But I'd still be using Puppy Linux for it's better security and it's price ( free ) doesn't hurt either. :)

    Just for conversation......computers have become so much of a common commodity, not only have retail prices come down as inflation goes up, but quality refurbs abound. About a year and a half ago, I bought An HP refurb, Win7 Pro, Intel Core Duo ~2.9 G, 4 GB memory, 500GB drive and a DVD writer, all in excellent condition, no dents or scratches, on sale, all for $99 including shipping and a warranty.
    It sits in a closet. It's future only as a backup.
    My point. Computers have become expendable in a throw-away society.
    I find it amazing that quality not only exists but keeps getting better at present price points.

    If you remember car prices in the 50's and 60's, they were relatively cheap compared to today, but were commonly replaced after 3 or 4 years and 100,000 miles was a goal hard, but not impossible, to achieve. Today, cars are incredibly expensive, but rust out a thing of the past and mileages often near 200,000 common, even some over.

    Things got better in automotives, at a price.
    Things got better in computing, but cheaper....... (y)

    My first computer, 17 years ago, was horrible ( both hardware and software ) that cost almost 4 times more than the HP i7 I use for writing ( voice recognition ). My HP i7 has had no issues since new, but then, it's not used on the internet so it has relatively low hours on it.

    What I'd like to see the most is a reduction in ISP fees with faster connectivity. Over time, I pay more for my connection to the internet than the computers I've used to make the connection.

    Good luck and may the path you take bring you success :)



    Why worry
    Be happy :)


    John :)
     
  15. dino7

    dino7 Thread Starter

    Joined:
    May 27, 2011
    Messages:
    454
    Hi John,

    All very good points...I'll be looking more seriously at Linux and I do Thank YOU for bringing it to my attention.

    Yes! ISP pricing is through the roof for the most part and it's not like some "little guy" can come waltzing into town and start running cables, etc at a million dollars or more per mile..and the "Big guns" know all this. It's corporate America. "Why do so few have so much and so many have so little.?" Its so obvious that this is not working and hasn't been. The folks that are apparently in control have lost control and reason as to what's fair and good for all mankind.

    Won't get into this here, but we have moral issues that will sink America long before the money runs out. Nearly a lawless society where things that are wrong are called right and things that are right are called wrong..even in the highest levels of government, justice and authority.

    I worked for a R&D company for several years..I think we peaked at about (40) forty employees maybe more. We were developing the "hot melt" ink technology that is commonly used today in a variety of companies printers. I worked with some brilliant engineers and remain friends with them to this day at some level. We had Apple, HP, Brother and a few others all visiting us. The Japanese wanted to get into our Clean rooms with video cameras to film our processes and everything else we were doing. Not good for clean rooms, but we were venture capital backed and had to bend a little with the winds in order to keep everyone paid and employed.

    Part of the reason I mention this is that the other day I made a special trip to Staples to buy some CD-R's in order to backup this not so healthy computer..and just as I was leaving I bumped into one of these engineers (lets call him Mr. O). He had his black bag with him containing a brand new computer that he was bringing back for the third time for repair. "If they don't get it right this time I'm getting a refund." He works within a mile radius of Staples roughly. Now, its possible the technicians there aren't the best on the planet!? but why so much trouble for something you just paid hundreds and hundreds of dollars for?! We are not making M&M's for the kids at recess, we are building and selling highly technical and expensive technology to nearly an entire society that's addicted to it. A friend of mine sleeps with her iphone..
    I know this is a little off topic so I hope no one gets offended, but its all part of the plan or shall we say scheme of things?!?

    I'll leave with this exchange of words that are well known from a meeting of Steve Jobs (rest his soul) and his buddy Bill Gates. And excerpt from "Business Insider"
    Rival Face off – Steve Jobs and Bill gates

    They met again and this time they had a rivalry war. Bill gates came at Cupertino ( Steve’s Place ) and he found himself surrounded by ten Apple employees. Steve Said “You’re ripping us off. I trusted you, and now you’re stealing from us!”

    Bill gates replied “Well, Steve, I think there’s more than one way of looking at it. I think it’s more like we both had this rich neighbor named Xerox and I broke into his house to steal the TV set and found out that you had already stolen it.”


    I'll post back later today or Sunday after I speak with Microsoft again. By the way the two folks from India I've been working with have been extremely nice..seriously!!!


    Have pleasant day.
    Sinceremente, Raphael

    ps:
    I posted this on here about a year or so ago among other places. "TECHNOLOGY and THE HEAD-DOWN FAMILY"
    https://katieraybooks.wordpress.com/2014/08/15/technology-and-the-head-down-family/
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1184899